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What Lumina costs

The team is priced by your number of rooms and agreed on the demo. Hotels under 25 rooms can start free and pay as you go.

The Lumina team

Sized to your hotelSet on the demo, by your number of rooms

  • The nights that need guests, and a plan for each month
  • Set up in 24 hours, nothing to install
  • Offers, pages, newsletters, social, ads and print
  • Review replies, and your website, SEO and AI answers
  • A weekly update, and everything in your library
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Groups and chains: every hotel you add lowers the rate for all. Agencies that serve hotels: priced on your portfolio. How agencies use Lumina

Everything Lumina does for your hotel

On the call you choose which of this work Lumina takes on each month. Getting started, every connection and every user come with it.

Nights to fill

Every night that needs more guests, and why: events in your destination, holidays in your guests’ countries and quiet weeks, read with your reviews, your market and your competitors.

Concierge

Ask anything about your hotel and get the answer straight away, with the memory of everything Lumina has read about it. It is the colleague who never forgets what the guests said.

Review replies

A reply to every review on Google, Booking.com, Tripadvisor and Expedia, in your hotel’s voice.

Music for every room

Original tracks for each room and hour of your hotel, yours for good with no royalties to pay.

Website pages

Room and landing pages written for each guest and market, rewrites from any URL and exports ready for your CMS.

Campaigns

Briefs, newsletters, social posts and ads from one plan, every month, with your own image library.

Personalisation

Guests say what they came for, and your site shows them their version of the hotel.

Your brand, kept

Your tone of voice and brand rules checked on everything Lumina writes, and shared across every property of a group.

Connections included

Your CMS, your analytics, your ad accounts and your photography, connected and included in every plan.

Pay as you go: what each action costs in credits, in your currency.

Questions before you start

The team has no set-up fee and the price is set on the demo. Set-up takes 24 hours: you connect your sources, Lumina reads them, and the first work comes back the same day. Hotels under 25 rooms can start free, with no card, and pay as you go.

Pay as you go is one task at a time, and you pay only for what you use. The team is Lumina doing the work every month, from the plan to the published page.

It works with one. Lumina gives the agency what only somebody inside the hotel knows, so the briefs come back sharper, and does the work itself when there is nobody to do it. What an agency costs, and what you get for it, is written up next to hiring and next to Lumina.

On how much Lumina does and how many properties it does it for. Every property you add lowers the rate for all of them, and the figure is set with you.

Photography production. A move to a new website is agreed separately, before the work starts.

You do, whether or not you keep using Lumina. Ask for what Lumina holds to be deleted, and you get a confirmation when it is gone.

See it on your hotel first

Lumina reads your pages before the call, and what it prepares stays yours.

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