citizenM London Bankside

At citizenM London Bankside, in London, the ground floor opens into a living room of armchairs, books and red tables.

I would stay for days around Tate Modern and Borough Market, with a bar to return to after dinner. If you need twin beds or space for large suitcases, compare another hotel.

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Is it for you?

As a couple, I would use it for days out and a large bed to return to. Before heading upstairs, settle in the shared rooms with a book.

I’d ask for
A High Floor King.
Worth knowing
The standard King bed sits by the window; consider the access if one of you gets up frequently.
The King room with its bed by the window and illuminated shower

Like a regular

Inside citizenM London Bankside

7 min readHow we write the guide

  1. The bedside tablet

    The tablet controls lights, temperature, TV and blackout blinds. Set the temperature before turning everything off, so you do not hunt for a switch in the dark.

  2. Coffee with breakfast

    Buying breakfast includes unlimited barista-made coffee from 6am to 11am. The buffet has hot and cold food; keep its charge separate from the room night.

  3. Housekeeping on request

    Housekeeping is on request. For a longer stay, arrange it as part of your plans instead of assuming a daily visit.

What citizenM London Bankside is

The Bankside citizenM stands on Lavington Street, south of the Thames. The communal spaces have Vitra furniture and works of art. There are meeting rooms and tables for working between appointments.

For citizenM Stay Longer (1 May–29 December 2026) and citizenM Saver 17% (21 September 2026–28 February 2027), check whether each displayed period applies to booking or travel, along with the offer’s eligibility and booking restrictions.

In the Lumina Guide

Lumina Guide 2027

We choose the hotels of this guide ourselves, one at a time: no one pays to be in it.

How we choose the hotels

The 5 things that matter, as guests tell them

What do citizenM London Bankside’s guests say? They write it in their reviews, even those who only came for a drink or dinner: we read every one and tell the 5 things that matter, from the location to the bill.

  1. Location

    9 in 10 guests who mention it are happy with it. Guests use Bankside as a base for museums and markets and appreciate the local connections.

  2. Room

    The compact rooms divide opinion: guests like the bed, while some find little space for moving around and opening luggage.

  3. Staff and service

    7 in 10 guests who mention it are happy with it. Many like the welcome; less satisfied accounts describe waits and difficulties with reservations or refunds.

  4. Breakfast

    8 in 10 guests who mention it are happy with it. Guests appreciate the buffet’s variety and quality, including during longer stays.

  5. Price

    5 in 10 guests who mention the price find it fair. Value divides between guests happy to pay for Bankside and those who find the room too small for the rate.

How we count
citizenM London Bankside in numbers
WhatGuests’ scoreGuests who mention itHappy
Location8.310293%
Room5.015134%
Staff and service6.715668%
Breakfast7.44982%
Price–4945%

239 guests said so on Google, from 28 October 2024 to 27 October 2026. Google reviews with text from 28 October 2024 to 28 October 2026; up to the latest 500. The other hotels are the ones weighed for a stay in London: for each we read its latest 500 Google reviews with text, or all of them where there are fewer, as of 29 October 2026. The score is the average of what they say, from 0 if they speak of it very badly to 10 if they speak of it very well. Where only a few mention something, the score stays close to the guide’s average: a handful of voices does not make a reputation.

The hotels we weigh it against in London:

Price: for 2, the night of 15 January 2027, from £98 on Google Hotels on 28 October 2026.

The courtyard, the bed and the coloured shower

The Bankside tour passes the breakfast counter and courtyard before entering the bedroom.

YouTube
0:56
The breakfast counter, with plates, glasses and coffee.from 0:56 · Lotoya Jackson · 27 August 2025Watch on YouTube
YouTube
1:45
The internal courtyard, with potted trees and red seating.from 1:45 · Lotoya Jackson · 27 August 2025Watch on YouTube
YouTube
3:00
The filmed bedroom, with the bed beneath the window and the small red armchair.from 3:00 · Lotoya Jackson · 27 August 2025Watch on YouTube
YouTube
4:20
The bathroom’s curved enclosure, lit in blue.from 4:20 · Lotoya Jackson · 27 August 2025Watch on YouTube

Inside the hotel

canteenMPhoto: citizenM London Bankside

canteenM

The bar-restaurant is open 24 hours, with salads, display-case sandwiches and warm dishes, plus cocktails and draught beer. You can come back after an evening out and still find something to eat.

Good to know before you book

  • Parking is off-site and charged: the hotel points to JustPark Ibis Southwark Rose Car Park. There is no on-site space to include with your room booking. Source.

  • Pets are not allowed. Source.

Rooms and suites

Guest room, 1 KingGuest room, 1 King1 king · 2 guestsThe TV has Chromecast for streaming.View the room Accessible Guest room, 1 KingAccessible Guest room, 1 King1 king · roll-in showerThe accessible category has a roll-in shower; choose the accessible option when booking.View the room Guest room, 1 King, High floorGuest room, 1 King, High floor1 king · high floorThe high-floor category keeps the king bed; the photograph shows a representative King.View the room

Getting to the hotel

Address20 Lavington St, London SE1 0NZ

citizenM London Bankside in London

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citizenM London Bankside reviews

Google2427 ratings4.5/5

Guest voices

Google

Food after working late

A guest working late says a staff member helped them get food late at night.

Google · published 19 September 2026View on Google
Google

Hot water and housekeeping

A guest praises the bed and reception but reports no hot water and repeated problems with towel changes during the stay.

Google · published 13 October 2026View on Google

Before your stay

Do rooms have a fridge?

Yes, rooms have a mini-fridge. They do not have a tea or coffee maker. Source.

What are the check-in and check-out times?

Check-in starts at 2pm and check-out is by 11am. Source.

How much does it cost to stay at citizenM London Bankside?

For one night and 2 adults: £320 on 17 November 2026, £188 on 15 December 2026, £178 on 19 January 2027. The references do not identify a room category or verify taxes and fees. Google Hotels prices, checked on 28 October 2026.

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4 photographs

The King room with its bed by the window and illuminated shower
Photograph source
A citizenM room with a red chair, desk and bathroom
Photograph source
The citizenM living room with black sofas and red tables
Photograph source
A shared table beside the citizenM Bankside windows
Photograph source