Mandarin Oriental, Singapore

A 5-star hotel of Mandarin Oriental Hotel Group with 510 rooms and suites, opened in 1987 as The Oriental Singapore in a fan-shaped building by the architect John Portman and renamed in 2005, by the hotel’s About page. It holds One MICHELIN Key; a trade report of November 2023 gives the owner as Marina Centre Holdings.

Yes. The hotel closed for 6 months and reopened on 8 September 2023 with all 510 rooms and suites redesigned, as the group’s release of 7 September 2023 announces. Reviews, photographs and names from before describe the old interiors: the buffet was Melt Café and is now embu, the lounge was the Oriental Club and is now HAUS 65, the Sea View Room was called Ocean View.

Of the 2,000 newest Google reviews, read on 12 October 2026, 1,878 were written from 8 September 2023 on. A guest at the end of September 2023 wrote that some work was still going on then.

The Stay page, read on 12 October 2026, lists 23 types, all from 2023. Rooms measure 33 m² (Deluxe and Sea View), 34 m² (Marina Bay View and Club Marina Bay) and 56 m² with a balcony (Deluxe and Premier with Balcony); suites run from the 53 m² Sea View Suite with Balcony to the 393 m² Four Bedroom Royal Marina Bay Penthouse.

Family suites measure 82, 95 and 128 m² and residential suites 100 to 301 m², all with a kitchenette and a washing machine. Every type has a bath and a rain shower; a balcony comes only with the types that have one in their name and with the largest suites. The About page counts 423 rooms, 42 suites with HAUS 65, 10 residential suites and 35 family suites; the 2023 release spoke of 45 residential suites, the same 45.

The hotel sells 3 orientations. Towards Marina Bay: the Club Marina Bay Room, the Marina Bay View Room, the Marina Bay Suite with Balcony and the Premier Marina Bay Suite. Towards the sea, which the 2023 release calls the South China Sea: the Sea View Room and the Sea View Suite with Balcony; the official photograph of the Sea View Room shows the Singapore Flyer in the window. Towards the city: the Deluxe Room, both rooms with a balcony and every family and residential suite. The Presidential Suite and the penthouses have “Marina Bay & Sea Views”.

2 cautions. The Marina Bay View Room has “Partial Marina Bay View” in its specification line, while its text speaks of panoramic vistas. And no room is called “harbour view” any more, as Booking.com still writes: that name now belongs to meeting rooms. A British newspaper wrote that all the rooms face the Marina, yet the Deluxe Room, the rooms with a balcony and the family and residential suites look onto the city.

Yes. Marina Bay’s floating platform, directly in front of the hotel, is being rebuilt as NS Square: work began in March 2024 and Singapore’s Ministry of Defence gives 2027 for its opening. The hotel’s pages read on 12 October 2026 do not mention it.

Since the reopening 23 guests have written about it on Google, 9 in 2024, 9 in 2025 and 5 in 2026 up to June: cranes in the bay views and in front of the pool, noise by day, quiet nights on the upper floors. In December 2025 a guest on the sixth floor called the view over the site extremely poor; in April 2026 a guest on the 21st wrote that no noise reached the room. A guest in June 2025 describes work at night too; another, in October 2024, an open view of the whole bay.

It is the club lounge on the 21st floor. Its page lists a champagne breakfast from 6:30am to 10:30am, afternoon tea from 2pm to 4pm, cocktails with hors d’oeuvres from 5pm to 7pm and alcoholic drinks until 11pm; 2 pieces of laundry or pressing a day, 2 hours of a meeting room, a wellness activity and a chauffeured car for a one-way drop within 2 km, Monday to Friday from 10am to 6pm, with no booking taken.

It comes with a Club Marina Bay Room or a suite, except the Residential Suites, the Family Suite, the Family Theme Suite, the Premier Family Suite and the Two-Bedroom Premier Family Suite, according to the lounge’s official page, read on 15 October 2026; the Premier Family Suite pages do not offer it either. The lounge is reserved for guests above the age of 12, in smart casual dress, and invited guests pay. On the Club Indulgence offer, minimum 2 nights, each extra adult or child above 12 costs S$120, before service and tax. Expedia still calls it the Oriental Club.

At 5 Raffles Avenue, Singapore 039797, in Marina Centre on the north shore of Marina Bay: the Esplanade – Theatres on the Bay stands opposite and the hotel is linked to the Marina Square shopping centre, by its contact page. In January 2026 a guest points out that the link is indirect: half a lap round or a flight of stairs, awkward with suitcases.

What guests write about the neighbourhood is mostly the NS Square site: it is heard by day and the upper floors are quiet at night, they say in January and April 2026; in March 2026 one guest writes instead of a noisy bar at around 2:30am.

Promenade station (Circle and Downtown lines), exit A, is 424 metres and 6 minutes on foot; Esplanade (Circle Line), exit D, 508 metres and 7 minutes: these are the walks measured on 12 October 2026 with OSRM on OpenStreetMap’s paths. A second router, Valhalla, gives 8 and 5 minutes. Part of the way runs under cover, inside Marina Square.

Expedia writes of 3 MRT stations within a 5-minute walk: the 2 nearest are 6 and 7 minutes away. 2 guests, in January and October 2025, warn that the MRT is a fair walk.

On foot from the hotel, on the walks measured on 12 October 2026 with OSRM on OpenStreetMap: the Helix Bridge 677 metres, 9 minutes; the Singapore Flyer 755 metres, 10 minutes; the ArtScience Museum 875 metres, 12 minutes; Merlion Park 1,044 metres, 14 minutes; The Shoppes at Marina Bay Sands 1,097 metres, 15 minutes; the Marina Bay Sands hotel 1,236 metres, 16 minutes; the National Gallery 1,342 metres, 18 minutes.

The hotel’s site puts The Shoppes 5 to 10 minutes away and Google’s card 12: the measured walk takes 15 over the Helix Bridge, and the second router, Valhalla, which does not use the bridge, 26 minutes and 2,082 metres. The 2 routers agree on the minute for none of the 12 walks. By car Gardens by the Bay is 5.9 km and 10 minutes by OSRM, 13 minutes by Valhalla.

The Esplanade – Theatres on the Bay is across Raffles Avenue: 632 metres and 8 minutes on foot to the middle of the complex. Suntec City’s convention halls are 747 metres and 10 minutes away, and the Formula 1 Pit Building 751 metres and 10 minutes, on the walks measured with OSRM on 12 October 2026.

The hotel stands inside the Marina Bay Street Circuit area; the next race is from 8 to 10 October 2027, by Formula 1’s ticketing page. The hotel’s pages read on 12 October 2026 say nothing about track views, minimum stays or prices, and the price calendar read ends on 31 January 2027.

2 guides to the race write that the bay-facing rooms and HAUS 65 look onto Turns 16 to 19 and that lower floors can be obstructed; a magazine says the penthouse balcony overlooks the track. One of those guides, GPDestinations, gives the hotel “Millenia Suites” on floors 21 to 32: its catalogue has none, and the lounge on the 21st floor is at the top of the building. In October 2025 a guest describes entrances closed for the race and stairs to climb with luggage.

From Changi’s Terminal 3 to the hotel is 20.4 km: 23 minutes by car by OSRM and 28 by Valhalla, calculated on 12 October 2026 without traffic; the contact page says “a twenty-minute drive”.

No scheduled shuttle is published. Google’s card lists an airport shuttle at an extra charge, and the hotel’s pages give no price; the only free car is the HAUS 65 one, for a drop within 2 km. A metered taxi between Changi and the city costs about S$20 to S$30, by an answer on Tripadvisor’s forum from around 2024.

Yes, with valet service, but the hotel’s own site, read on 15 October 2026, does not publish what it costs guests. In December 2025 a guest describes a garage shared with the shopping centre. The hotel’s own pages read on 12 October 2026 say nothing about parking.

There is one, outdoors, on the fifth floor: 25 metres, with cabanas and a view of the Marina Bay skyline, and beside it a children’s pool with bubble jets, by the fitness and wellness page. It opens from 7am to 10pm with a lifeguard on duty throughout. No indoor pool is listed.

Google’s card also lists an “adult-only pool”: the hotel’s pages show one pool and the children’s pool. Since 2024 guests have written that the NS Square site stands between the pool deck and the bay; in January 2026 a guest found the water “a bit chilly”.

The pool, yes: it has a children’s pool and a lifeguard on duty from 7am to 10pm; the pages read print no minimum age and no family hours. The spa opens from 9:30am to 9pm, asks guests to book ahead and to arrive 30 minutes before a treatment, and publishes no minimum age; the gym is open 24 hours.

Age limits printed elsewhere in the hotel: HAUS 65 is for guests above the age of 12, MO BAR for those of 18 and over.

The Spa has 6 treatment rooms, 4 single and 2 couples’ suites, with heat and water facilities to use before a treatment, a relaxation lounge and manicures and pedicures. On the same fifth floor are the pool, the gym with Technogym equipment and the Wellness Terrace for classes. The pages do not list the heat facilities one by one; in January 2025 a guest wrote of a sauna that was mostly booked out.

The signature treatments: The Essence of The Garden City, 2 hours, S$480 from Monday to Thursday and S$510 from Friday to Sunday; Heritage of the Orient with jade stones, 1 hour 30 minutes, S$380 and S$410. Holistic therapies of 1 hour (reiki, singing bowl, lymphatic drainage, assisted stretch) cost S$320 and S$350, personal training S$250 an hour. All carry the 10% service charge and GST, and a cancellation within 12 hours is charged in full.

For guests staying in the hotel the pool, the 24-hour gym and the Wellness Boost classes are included. The spa’s heat and water facilities are described as part of a booked treatment, to be used in the 30 minutes before it. The pages read do not say whether they can be used without a treatment, and publish no day pass for visitors staying elsewhere.

9, by the Dine page: embu, the buffet, with breakfast from 6:30am to 10:30am, lunch from noon to 2:30pm, brunch at weekends and dinner from 6:30pm to 10pm; Cherry Garden by Chef Fei, Cantonese and Teochew, from noon to 2:30pm and 6pm to 10pm; Dolce Vita, Italian by the pool, from noon to 2:30pm and 6:30pm to 10:30pm; Zuicho, Japanese, from noon and from 6pm; Morton’s, The Steakhouse, with its bar.

Then MO BAR on the third floor, from 5pm, for guests of 18 and over; BAY@5, in the open air, from 6pm to 11pm; the Lobby Lounge, with afternoon tea from 1pm to 5pm; and the Mandarin Oriental Cake Shop, from 8am to 7pm. In-room dining runs 24 hours. Expedia counts 5 restaurants, Booking.com 9.

At embu, as a buffet, from 6:30am to 10:30am; guests with HAUS 65 take it in the lounge, with champagne, at the same hours. Google’s card and Expedia mark it as an extra charge unless the rate includes it; the Family Fun Adventure and Families by M.O. offers do. The price of breakfast is on neither the pages nor the menus read on 12 October 2026, which give lunch at S$78 and dinner from S$98.

In July and August 2025, 3 guests describe a queue at breakfast, 2 of them of 10 to 20 minutes before being seated.

Yes. There are 35 family suites, each with a kitchenette, a washing machine and a sofa bed and all facing the city: the Family Suite and the Family Theme Suite at 82 m², the Premier Family Suite at 95, the Two-Bedroom Premier Family Suite at 128. 3 themed suites, safari, outer space and underwater, have bunk beds. Booking.com lists cots free on request for children up to 2 and no extra beds; on the Family Fun Adventure offer a room takes 2 adults and one child, a suite 2 adults and 2 children.

embu has a kids’ corner, at dinner on weekdays and at brunch and dinner at weekends, and an outdoor playground open from 6:30am to 10pm; the Family page also lists a junior chef class, yoga, family workouts and nail art, and a tipi tent set up in the room on request. No kids’ club with supervised hours is published; Expedia lists babysitting at a surcharge.

On children at the buffet the site gives 2 versions: embu’s page says free up to 12 with a paying adult, its PDF menus free up to 5 and half price from 6 to 12.

No, by Booking.com and Expedia, read on 12 October 2026, and Google’s card marks “pets allowed” as unavailable. Guide dogs for visually impaired guests are welcome, by the accessibility page.

A 25-metre outdoor pool with a children’s pool, a spa with 6 treatment rooms, a gym open 24 hours, 9 restaurants and bars, the HAUS 65 lounge on the 21st floor, 16 event venues, complimentary wellness classes for guests staying in the hotel and a covered link to Marina Square. Google’s card and Expedia list Wi-Fi as free; a reseller’s site marks it as paid in rooms. Booking.com still describes tennis courts: the hotel’s pages show none.

16, each with audiovisual equipment, by the About page: the pillarless Oriental Ballroom for up to 500 at a cocktail reception or 390 seated; the Atrium Suites for up to 180; the outdoor Harbour Terrace for up to 250; the Harbour View Suites and the Garden Suite with floor-to-ceiling windows. Guests with HAUS 65 have a meeting room free for the first 2 hours.

Yes: in the same venues, from the Oriental Ballroom for 390 seated guests to the outdoor Harbour Terrace for 250. Since the reopening 72 guests have written about a wedding in their Google reviews, none with fewer than 4 stars. Prices and minimum spends are not published: the Celebrate page gives them on request.

For New Year’s Eve 2026 it has yet to be published: on 12 October 2026 the Festive Season page asked visitors to check back soon, and on Google Hotels the nights of 30 and 31 December 2026 carried no price.

Google Hotels, on 12 October 2026, for 2 adults and one night: S$732 on 13 October 2026, S$632 on 30 October, S$600 on 21 November, S$511 on 2 December, S$1,074 on 1 January 2027 and S$479 on 8 January 2027, a night of the lowest run of 3 nights, from 7 to 9 January.

Of the 111 nights read, from 13 October 2026 to 31 January 2027, 106 had a price: 17, 18 and 19 November and 30 and 31 December did not. The calendar shows the day’s lowest amount, with no room named and no word on breakfast, and it sits below the sellers: for 13 October it gave S$732 while the same card showed the official site at S$1,073 and the lowest offer, from Traveluro, at S$1,000, service and GST included. The Stay page shows an “Avg. Rate Per Night” from SGD 1,045.44, with no date attached.

On top of every rate the hotel adds a 10% service charge and GST, which in Singapore has been 9% since 1 January 2024, by the tax authority: together 19.9%, by our arithmetic, since the tax applies to the service charge too. An example from the Google Hotels card for the night of 13 October 2026: a Sea View Room at S$895, plus S$89.50 of service, plus GST, comes to S$1,073.06; the sellers show the total with the charges inside.

The same applies to the spa, the restaurants and the S$120 extra-person charge in the lounge. The sources read name no city or tourist tax; Booking.com lists a refundable damage deposit of S$200, taken by card on arrival.

On the Offers page, read on 12 October 2026: One More Night (a free third night on a 2-night stay, or a free fourth on 3), Fall for Longer (25% off), Plan Ahead (15% off when booked at least 7 days ahead, charged in full and non-refundable), Club Indulgence (HAUS 65, minimum 2 nights), Family Fun Adventure (breakfast at embu for up to 2 adults and 2 children), Families by M.O. (20% off with breakfast) and Cruise Voyage Retreat, with a transfer to Marina Bay Cruise Centre.

Book on the site or on +65 6338 0066. On the flexible terms, as the One More Night offer prints them, a card guarantees the room, nothing is charged until check-out and cancelling is free up to 6pm local time 2 days before arrival; after that one night is charged.

Check-in from 3pm and check-out by noon: so say the official site’s own data, Google’s card and Expedia, read on 12 October 2026; the minimum age to check in is 18. Expedia lists early check-in and late check-out as subject to availability and charged, with express check-out and luggage storage.

The entrance is wheelchair and pram friendly, with automatic sliding doors; the lifts have call buttons at wheelchair height and braille; and there are accessible rooms with a roll-in rain shower and bench, a shower chair and grab rails, by the accessibility page. The Deluxe Room with Balcony is sold in an accessible version with a double bed. Access to the pool and the gym is assisted.

On 12 October 2026 Google showed 4.6/5 from 7,524 ratings, Booking.com 9.2/10 from 995, Tripadvisor 4.8/5 from 1,090, of which 993 “Excellent” and 14 “Terrible”, and Expedia 9.6/10 from 444. The MICHELIN Guide gives it One Key; the 19.0 out of 20 its page prints stands beside the words “No verified stays yet” and does not come from guests.

Among the 1,222 guests who have written a text on Google since the reopening, 666 talk about the staff and service, 190 about breakfast, 148 about the pool and 85 about HAUS 65. Among those giving 3 stars or fewer, what recurs is the building site in front, noise through doors and ceilings, rooms where the building’s age shows and waits at check-in.