Hôtel Royal

At Royal, the flower garden lies in front of the timber balconies.

I come to Royal to have Crans on foot: the village boutiques are a few steps away. The winter season ends on 28 March, though, so for April 2027 I would look elsewhere.

The hotel website

Is it for you?

The Royal Suite is my choice for a couple. The 2 basins sit below the illuminated mirror.

I’d ask for
Royal Suite with its guest WC.
Worth knowing
The bath is for 2.
The 2 basins sit below the illuminated mirror.

Like a regular

The Bar32 counter

7 min readHow we write the guide

  1. Fondue in the igloo

    In winter, the menu with Corbyr fondue costs CHF 75 per person, excluding drinks. The igloo needs a reservation and opens for dinner only.

  2. Visiting without staying

    Daily pool and Jacuzzi access costs CHF 70 per adult and CHF 40 for under-6s. For 4 hours, an adult pays CHF 40.

  3. With a dog

    Pets are welcome for a supplement of CHF 30 per night.

What Royal is

Royal stands in the centre of Crans, with pale-timber rooms that echo a mountain chalet. At Le Cadre Royal, cooking ranges from bistro dishes to gastronomic dining. Bar 32 also has its own entrance from the village.1111

In the Lumina Guide

Lumina Guide 2027

Dinner here can take place at a table in the igloo, reserved for up to 4 people.

How we choose the hotels

The 5 things that matter, as guests tell them

What do Royal’s guests say? They write it in their reviews, even those who only came for a drink or dinner: we read every one and tell the 5 things that matter, from the location to the bill.

  1. Location

    Nearly every guest who mentions it is happy with it. Being able to walk to shops and restaurants pleases one guest.

  2. Room

    6 in 10 guests who mention it are happy with it. Excessive heat recurs in the rooms; the firmness of the bed also divides opinion.

  3. Staff and service

    7 in 10 guests who mention it are happy with it. Guests appreciate the helpfulness and care of the staff, from reception to the bar.

  4. Breakfast

    Several guests find the buffet selection limited. One weekday visitor also describes breakfast without a buffet.

  5. Price

    Extra charges for fresh juice and a fried egg leave one guest questioning the bill.

How we count
Royal in numbers
WhatGuests’ scoreGuests who mention itHappy
Location8.44698%
Room6.96161%
Staff and service7.112569%
Breakfast5.12938%
Price–1822%

149 guests said so on Google, from 21 August 2016 to 29 September 2026. The other hotels are assessed on the same 5 themes. The score is the average of what they say, from 0 if they speak of it very badly to 10 if they speak of it very well. Where only a few mention something, the score stays close to the guide’s average: a handful of voices does not make a reputation.

The hotels we weigh it against in Crans-Montana:

  • Crans Ambassador
  • LeCrans
  • Guarda Golf Hotel & Residences
  • Six Senses Crans-Montana

Price: for 2, the night of 13 January 2027, from 308 CHF on Google Hotels on 23 October 2026.

Around Royal

Room, pool, playroom and bar in video Mystore’s June 2024 film.

YouTube
0:11
The room and balcony viewfrom 0:11 · video Mystore · 24 June 2024Watch on YouTube
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0:21
Dishes on the tablefrom 0:21 · video Mystore · 24 June 2024Watch on YouTube
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0:34
The indoor poolfrom 0:34 · video Mystore · 24 June 2024Watch on YouTube
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The playroomfrom 0:37 · video Mystore · 24 June 2024Watch on YouTube
YouTube
0:41
The Bar 32 counterfrom 0:41 · video Mystore · 24 June 2024Watch on YouTube

Places to pause

The Royal indoor pool

The pool towards the garden

The heated indoor pool opens towards the south-facing garden.1

Igloo Royal set for dinner

Inside Igloo Royal

In the igloo, the table sits between transparent walls.1

The restaurant terrace

An outdoor table

On the terrace, the timber coffee table stands in front of the corner bench.1

Good to know before you book

  • Airport or station transfers are available on request. Source: hotel-royal.ch

  • Suite and Royal Suite receive 20% off Signature treatments, not combinable with other offers. Source: hotel-royal.ch

Choose your room

SingleSingle Roomabout 15 m²Forest and mountain views.View room StandardStandard Roomabout 25 m²Views of the slopes, forest or mountains.View room SuperiorSuperior Roomabout 29 m² + balconyRaised king bed and south-facing balcony.View room DeluxeDeluxe Room35–40 m² + balconySouth-facing outlook.View room JuniorJunior Suiteabout 39 m² + balconyCombined bedroom and sitting area.View room SuiteSuiteabout 45 m² + balcony of 13 m²Separate bedroom and sitting room.View room Royal SuiteRoyal Suiteabout 75 m² + balcony of 17 m²Walk-in shower.View room

Arrival

AddressRue de l’Ehannoun 10, 3963 Crans-Montana

Hôtel Royal

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Your day

A daily admission

Pool and Jacuzzi

For daily admissions, pool and Jacuzzi open from 11am to 7pm, with limited places.

A massage

Matterhorn Relax

Matterhorn Relax costs CHF 190 for 50 minutes or CHF 250 for 80 minutes.

A facial

A facial treatment

The Piotaz facial lasts 60 minutes and costs CHF 160.

The heat

The Finnish sauna

The Finnish sauna is at 80°C.

Reviews of Hôtel Royal

Google259 ratings4.4/5

Guest voices

Google

The cancelled booking

A guest describes a February 2027 booking confirmed by the hotel and paid for with a voucher. They write that the hotel later cancelled it.

Google · 2026-09-29Read the review
Google

The balcony and the shower

A guest enjoys a balcony with a coffee table, chairs and a view. They find the shower uncomfortable and a little cramped.

Google · 2025-08-10Read the review
Google

The beef fillet and the piano bar

A guest remembers beef fillet and chocolate dessert at Le Cadre Royal. They also remember a meeting at the piano bar.

Google · 2025-06-28Read the review

Questions before you leave

How much does one night cost?

One night for 2 adults: CHF 431 on 21 December 2026, CHF 320 on 12 January 2027 and CHF 342 on 15 February 2027. Room category, meals and taxes unspecified. Prices from Google Hotels, checked on 23 October 2026.1

When does the winter season begin?

The winter season begins on 18 December 2026.1

What is included in Deluxe?

Deluxe includes breakfast, the village shuttle and unlimited access to the wellness facilities, including fitness, Jacuzzi, sauna, hammam and pool.1

Is there a ritual for 2?

Rituel bien être costs CHF 590 for 2: private sauna, 2 relaxing 80-minute massages and 2 glasses of champagne. The listed duration is 1 hour and 50 minutes.1

Can a wedding be held here?

Yes. The hotel hosts ceremonies and receptions for up to 100 guests.1

What meeting layouts are available?

The meeting space measures 107 m²: up to 100 theatre-style, 60 classroom-style, 35 in a U shape or 100 for cocktails.1

Is babysitting available?

Babysitting is available on request.1

Where can I park?

For a Deluxe booking, indoor parking is included.1

What is the area around the hotel like?

The shops of Crans-Montana are a short walk away.1 One visitor describes the setting as quiet.1

Still choosing?

Armchairs around the fire on the snowy terrace

Crans Ambassador

On the Crans Ambassador terrace, armchairs gather around the fire, with the Alps ahead.

LeCrans outdoor pool among the pine trees

LeCrans

At LeCrans, pine trees frame this outdoor pool.

The infinity pool facing Lake Lucerne

Park Hotel Vitznau

At the edge of the infinity pool, the water seems to carry on into the lake. This is where I would start, before unpacking.

The Dolder Grand from the air at sunset: the turreted 1899 building between its two curved modern wings, on the wooded hillside above Zurich

The Dolder Grand

Curhaus towers above Zurich, art in the corridors and warm water facing the city.

The Belle Époque façade on Rue du Grand-Chêne: red awnings, wrought-iron balconies and the carved gable above the columned entrance porch lettered “Lausanne-Palace”, with flags; the brasserie’s green awning on the left

Lausanne Palace

Lausanne climbs behind the palace; from the right rooms, the lake appears beyond the rooftops.

Steam rising in the morning from the outdoor sports pool, with frost on the shrubs and the garden, the chalet wings with their wooden balconies on the right and rocky peaks against a clear sky on the left

ERMITAGE Wellness- & Spa-Hotel

At Ermitage, I would keep the afternoon for cake at Bärgblick.

The palace lit up at blue hour in winter, its towers above the snow-covered chalet roofs of Gstaad, with ski slopes on the mountain behind

Gstaad Palace

The palace Gstaad looks up to, from fondue in an old vault to music at GreenGo.

The Alpine Spa’s outdoor infinity pool at dusk: two bathers at the edge, a lit fountain bowl, and the lake and its shores under a pink and violet sky

Bürgenstock Hotel & Alpine Spa

From boat to ridge, Lake Lucerne returns in the view from the warm pool.

The view over the hotel’s roofs in summer: flags over the park, the Schanzengraben canal lined with boats, and Lake Zurich with the Alps on the horizon

Baur au Lac

Johannes Baur opened the hotel in 1844.

The tower and green roofs of Badrutt’s Palace under a pale pink sky, with a Swiss flag and the snow-covered Engadin mountains behind.

Badrutt’s Palace Hotel

163 rooms and suites in the Badrutt family’s towered grand hotel of 1896, with 11 restaurants, 2 pools and Via Serlas at the door; open in winter and summer

Park Hyatt Zurich exterior seen from above with the city and lake beyond

Park Hyatt Zurich

Classic rooms from 36 m² and new Deluxe categories; a redesigned Lobby Lounge between the financial quarter and lake, with refurbishment continuing.

Junior suite with a painted ceiling, frescoes and black armchairs beside the bed

Widder Hotel

49 individual rooms

Is this your hotel? See what people ask ChatGPT about your hotel.

16 photographs

The Royal façade behind its garden
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The Bar32 counter
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The Royal indoor pool
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Igloo Royal set for dinner
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The restaurant terrace
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Single
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Standard
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Superior
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Deluxe
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Junior
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Suite
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Royal Suite
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The 2 basins sit below the illuminated mirror.
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Armchairs stand beside the glazed balcony doors.
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Checked sofas surround the low table.
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The basin is set into the dark counter.
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