Crans Ambassador

On the Crans Ambassador terrace, armchairs gather around the fire, with the Alps ahead.

I come to Crans Ambassador for raclette at Le Carnotzet after skiing, and fondue the following evening. The hotel only reopens on 18 December 2026, though.

The hotel website

Is it for you?

I like the Junior Suite Deluxe for 2. The bath stands beside the terrace door.

I’d ask for
Junior Suite Deluxe with its central bath.
Worth knowing
The bed measures 200 × 210 cm.
The bath beside the terrace door in the Junior Suite Deluxe

Like a regular

The pointed roofline of Crans Ambassador

8 min readHow we write the guide

  1. With children

    The Kids Room opens from 8am to 11pm, from age 3. There are board games, table football and films; parents remain responsible for supervision.

  2. Cancelling a treatment

    Treatments can be cancelled until 24 hours before the appointment. After that deadline, the full amount is charged.

  3. Even for a day

    For non-residents, day spa entry costs CHF 110 per person, with up to 5 hours at the spa.

What Crans Ambassador is

Crans Ambassador is recognisable by its pointed roof above the village of Montana. Beneath that roof, La Muña brings together Japanese and Peruvian cooking. Wellness is another part of hotel life, with 1,300 m² devoted to Nescens.123

In the Lumina Guide

Lumina Guide 2027

I would choose it for a week of skiing: Signal–Arnouva is 200 metres from the hotel.

How we choose the hotels

The 5 things that matter, as guests tell them

What do Crans Ambassador’s guests say? They write it in their reviews, even those who only came for a drink or dinner: we read every one and tell the 5 things that matter, from the location to the bill.

  1. Location

    Nearly every guest who mentions it is happy with it. A guest points to the Escalator de la Moubra for access to the village, casino and ice rink.

  2. Room

    8 in 10 guests who mention it are happy with it. A couple on honeymoon praises the quality of the bed.

  3. Staff and service

    8 in 10 guests who mention it are happy with it. Having their glasses repaired is the gesture a guest remembers from the staff.

  4. Breakfast

    7 in 10 guests who mention it are happy with it. The buffet is liked, though service is reported to be a little slow at peak times.

  5. Price

    A bar visitor finds the hot chocolate expensive, despite enjoying its taste.

Where Crans Ambassador leads

  • Location

    On location it shares first place with LeCrans among the 5 hotels compared in Crans-Montana.

How we count
Crans Ambassador in numbers
WhatGuests’ scoreGuests who mention itHappy
Location9.09898%
Room7.57275%
Staff and service8.216883%
Breakfast6.92370%
Price–1631%

232 guests said so on Google, from 28 January 2017 to 16 September 2026. The other hotels are assessed on the same 5 themes. The score is the average of what they say, from 0 if they speak of it very badly to 10 if they speak of it very well. Where only a few mention something, the score stays close to the guide’s average: a handful of voices does not make a reputation.

The hotels we weigh it against in Crans-Montana:

  • LeCrans
  • Guarda Golf Hotel & Residences
  • Hotel Royal
  • Six Senses Crans-Montana

Price: for 2, the night of 11 January 2027, from 659 CHF on Google Hotels on 23 October 2026.

Around Crans Ambassador

Rooms, lounge and pool in Michel Reybier Hospitality’s April 2025 film.

YouTube
0:09
The façade and entrancefrom 0:09 · Michel Reybier Hospitality · 29 April 2025Watch on YouTube
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0:28
Arriving in a roomfrom 0:28 · Michel Reybier Hospitality · 29 April 2025Watch on YouTube
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0:35
The bath beside the windowfrom 0:35 · Michel Reybier Hospitality · 29 April 2025Watch on YouTube
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0:53
The lounge and staircasefrom 0:53 · Michel Reybier Hospitality · 29 April 2025Watch on YouTube
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1:15
The indoor poolfrom 1:15 · Michel Reybier Hospitality · 29 April 2025Watch on YouTube

Places to pause

Tables beside the windows at La Muña

Dinner at La Muña

At La Muña, I would book a table beside the windows.1

The indoor pool beside the windows

An afternoon at the spa

Nescens includes a sauna, hammam and relaxation area.11

The gym with mountain-facing windows

Training with a view

The gym has Life Fitness equipment and a SensoPro for balance and coordination.1

Good to know before you book

Choose your room

Chambre Forêt SupérieureChambre Forêt Supérieure15–20 m² · up to 1 guestA 140 × 200 cm bed.View room Chambre Forêt DeluxeChambre Forêt Deluxe22–30 m² · up to 2 guestsA dressing room and forest-facing terrace.View room Chambre Alpina DeluxeChambre Alpina Deluxe22–28 m² · up to 2 guestsThe 160×200 cm bed can separate into 2 twins.View room Chambre Alpina PrestigeChambre Alpina Prestige30–40 m² · up to 2 guestsA 180×200 cm bed.View room Chambre Cocon FamilialChambre Cocon Familial60 m² · up to 3 guestsOne 180 × 200 cm bed and one 90 × 200 cm bed.View room Suite ForêtSuite Forêt31 m² · up to 2 guestsA double bedroom and private living room.View room Suite AlpinaSuite Alpina35–45 m² · up to 2 guestsThe space between living room and bedroom can open up.View room Junior Suite DeluxeJunior Suite Deluxe44 m² · up to 2 guestsOn the 9th floor, with a 56 m² terrace and daybed.View room Suite PrestigeSuite Prestige57 m² · up to 2 guestsOn the 3rd floor.View room Suite AmbassadorSuite Ambassador72 m² · up to 2 guestsA living room and dressing room.View room

Arrival

AddressRoute du Petit Signal 3, 3963 Crans-Montana

Crans Ambassador

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Your day

At breakfast

At breakfast

Buffet breakfast runs from 7am to 10.30am.

On returning

On returning

The indoor pool is 17 metres long.

At dinner

At dinner

La Muña opens for dinner at 6.30pm and closes at 10pm.

After dinner

After dinner

The bar stays open until midnight on Friday and Saturday. Sunday to Thursday, it closes at 11pm.

Reviews of Crans Ambassador

Google459 ratings4.7/5

Guest voices

Google

The shuttle on WhatsApp

A family describes messaging the team on WhatsApp for village rides. They remember quick replies and staff who paid attention to their requests.

Google · 2026-08-17Read the review
Google

Opening a window, losing privacy

A guest describes a hot room on the 6th floor. Opening the windows cools it, but diners opposite can see inside; even with the lights off, the room warms up again overnight.

Google · 2026-07-19Read the review
Google

The bell and the massage

A spa visitor praises the couples’ massage. On arrival, however, the bell was not working: the guest recalls waiting at the entrance and not receiving the glass of champagne included in the package.

Google · 2026-04-04Read the review

Questions before you leave

How much does a night cost?

One night for 2 adults: 21 December 2026, CHF 715; 12 January 2027, CHF 659; 1 March 2027, CHF 672. Room category, meals and taxes unspecified. Prices from Google Hotels, checked on 23 October 2026.1

When does it open for winter?

The hotel welcomes guests again from 18 December 2026. Spa Nescens itself opens throughout the year.11

Do staying guests have spa access?

Yes: spa, gym and indoor-pool access are included among room services.11

What are the spa hours?

Pool and gym open from 7am to 9pm for staying guests; non-residents enter from 10am to 9pm. Treatments run from 10am to 8pm.11

When can I eat at Le Carnotzet and Le Lounge?

Le Carnotzet serves dinner daily from 6.30pm to 9.30pm. Le Lounge opens Monday to Saturday from noon to 10.30pm.11

How much is brunch?

Brunch costs CHF 110 per adult and CHF 60 from ages 6 to 11; it is free through age 5. It runs from 12.30pm to 3pm, with a supervised playroom during brunch. Winter dates include 25 December 2026, 1, 10, 24 and 31 January, and 7, 21 and 28 March 2027.1

Are there family or early-booking offers?

Book 2 rooms or suites and the children’s room costs half price through age 16. The offer includes buffet breakfast, a complimentary village shuttle, pool and gym; it runs until 30 March 2027, cannot combine with other offers, requires 30% at booking and allows free cancellation until 15 days before arrival. Booking and paying at least 60 days ahead reduces the room price by 15%, with breakfast and the same services; full prepayment is required and it cannot combine with other offers.11

Can I combine lunch with the spa?

Spa & Lunch costs CHF 130 per person, Monday to Friday with a reservation: access from 10am to 1pm and a light 3-course lunch at Le Lounge. Spa access ends before lunch.1

Can a wedding be held here?

Yes. The Weisshorn room has 80 m² and a private terrace, accommodating up to 70 people for a cocktail reception.1

Which room would I consider if I feel the heat?

I would consider the Ambassador Suite: air conditioning is listed among its amenities.1

Do I need a car, and where can I park?

There is outdoor parking. The shuttle connects the hotel with Crans-Montana village, subject to availability.1

What is the area like, including noise?

One guest reports hearing no noise from the lifts or the nearby karting track.1

Still choosing?

LeCrans outdoor pool among the pine trees

LeCrans

At LeCrans, pine trees frame this outdoor pool.

The Royal façade behind its garden

Hôtel Royal

At Royal, the flower garden lies in front of the timber balconies.

The indoor pool beneath the chandelier

Walliserhof Grand-Hotel & Spa

At Walliserhof, the chandelier above the pool reflects in the blue water.

The infinity pool facing Lake Lucerne

Park Hotel Vitznau

At the edge of the infinity pool, the water seems to carry on into the lake. This is where I would start, before unpacking.

The Dolder Grand from the air at sunset: the turreted 1899 building between its two curved modern wings, on the wooded hillside above Zurich

The Dolder Grand

Curhaus towers above Zurich, art in the corridors and warm water facing the city.

The Belle Époque façade on Rue du Grand-Chêne: red awnings, wrought-iron balconies and the carved gable above the columned entrance porch lettered “Lausanne-Palace”, with flags; the brasserie’s green awning on the left

Lausanne Palace

Lausanne climbs behind the palace; from the right rooms, the lake appears beyond the rooftops.

Steam rising in the morning from the outdoor sports pool, with frost on the shrubs and the garden, the chalet wings with their wooden balconies on the right and rocky peaks against a clear sky on the left

ERMITAGE Wellness- & Spa-Hotel

At Ermitage, I would keep the afternoon for cake at Bärgblick.

The palace lit up at blue hour in winter, its towers above the snow-covered chalet roofs of Gstaad, with ski slopes on the mountain behind

Gstaad Palace

The palace Gstaad looks up to, from fondue in an old vault to music at GreenGo.

The Alpine Spa’s outdoor infinity pool at dusk: two bathers at the edge, a lit fountain bowl, and the lake and its shores under a pink and violet sky

Bürgenstock Hotel & Alpine Spa

From boat to ridge, Lake Lucerne returns in the view from the warm pool.

The view over the hotel’s roofs in summer: flags over the park, the Schanzengraben canal lined with boats, and Lake Zurich with the Alps on the horizon

Baur au Lac

Johannes Baur opened the hotel in 1844.

The tower and green roofs of Badrutt’s Palace under a pale pink sky, with a Swiss flag and the snow-covered Engadin mountains behind.

Badrutt’s Palace Hotel

163 rooms and suites in the Badrutt family’s towered grand hotel of 1896, with 11 restaurants, 2 pools and Via Serlas at the door; open in winter and summer

Park Hyatt Zurich exterior seen from above with the city and lake beyond

Park Hyatt Zurich

Classic rooms from 36 m² and new Deluxe categories; a redesigned Lobby Lounge between the financial quarter and lake, with refurbishment continuing.

Is this your hotel? See what people ask ChatGPT about your hotel.

19 photographs

Armchairs around the fire on the snowy terrace
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The pointed roofline of Crans Ambassador
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Tables beside the windows at La Muña
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The indoor pool beside the windows
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The gym with mountain-facing windows
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Chambre Forêt Supérieure
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Chambre Forêt Deluxe
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Chambre Alpina Deluxe
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Chambre Alpina Prestige
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Chambre Cocon Familial
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Suite Forêt
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Suite Alpina
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Junior Suite Deluxe
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Suite Prestige
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Suite Ambassador
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The bath beside the terrace door in the Junior Suite Deluxe
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The single bedroom in the Cocon Familial
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The Suite Prestige living room
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The Chambre Forêt Supérieure bathroom
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