I come to the Waldhotel for its spa, which the resort itself calls the quieter of its 2, open daily from 8am to 7pm. Entry to the large Alpine Spa at the Bürgenstock Hotel depends on the hotel booked and the rate, though: if you want it, check it is among the inclusions before booking.

The hotel website

Is it for you?

For 2, I take the Alpine Suite: 80 m² with a fireplace in the living room, a walk-in wardrobe and a private terrace.

I’d ask for
An Alpine Suite.
Worth knowing
Each suite differs in style, décor and layout: the one you are given may not match the photographs.
The Alpine Suite living room with the fire lit

Like a regular

The Waldhotel lobby with its fireplace and tall windows
  1. The terrace on the 5th floor

    The Alpine Deluxe Room with Terrace has 44 m² on the 5th floor and a private terrace; the Alpine Deluxe Room with Balcony has 40, with a balcony. If you like being outdoors, ask for the first.

  2. Half board at Verbena

    With the Stay & Dine half board, besides breakfast, the Verbena Bar serves afternoon cake and the evening brings a 3-course set dinner, drinks excluded.

  3. 2 hours of private spa

    The Waldhotel’s Private Spa Suite has waterbeds, a sauna and a terrace with Alpine views, for 2 hours: champagne is included, one bottle for 4 people and 2 for 8. It is open from 10am to 6pm.

What the Waldhotel is

The Waldhotel is one of Bürgenstock Resort’s 3 hotels, alongside the Bürgenstock Hotel & Alpine Spa and Taverne 1879, and is designed around health and wellbeing. The Waldhotel Spa and the Cooking Lab are its own. The golf course, the Diamond Domes tennis courts, the Hammetschwand Lift and the Kids Club, for children aged 3 to 12, are shared resort facilities.1234

In the Lumina Guide

Lumina Guide 2027

In the guide because I would choose the Waldhotel to enjoy Bürgenstock from a hotel with its own spa under the same roof.

How we choose the hotels

The 5 things that matter, as guests tell them

What do Waldhotel by Bürgenstock’s guests say? They write it in their reviews, even those who only came for a drink or dinner: we read every one and tell the 5 things that matter, from the location to the bill.

  1. Location

    Nearly every guest who mentions it is happy with it. Guests like the silence and the panorama: one hears nothing but cowbells. Another notes that the Waldhotel is not on the lake like the Bürgenstock Hotel, but finds the mountain view just as fine.

  2. Room

    Guests like large, clean rooms; one sees the housekeeping manager check every room after it is cleaned. Another, though, finds the room has something of a clinic about it, and little romance.

  3. Staff and service

    9 in 10 guests who mention it are happy with it. Staff prepare surprises for birthdays and anniversaries, and one guest finds a welcome letter from the management in the room. One guest describes a long wait at check-in with one person at the desk; another, a deposit still held 10 days after check-out.

  4. Breakfast

    Guests like the healthy choices: one recommends the shakshuka, another eats gluten-free without trouble. Yet another finds both breakfast and the spa crowded and restless.

  5. Price

    On the bill, one guest finds the restaurants extremely expensive; another, who stayed a week, finds the value right.

Where Waldhotel by Bürgenstock leads

  • Location

    On location it shares first place with Hotel Villa Honegg among the 5 hotels compared around Lake Lucerne and in Central Switzerland.

  • Room

    On the room it comes ahead of the 4 other hotels it is compared with around Lake Lucerne and in Central Switzerland.

  • Staff and service

    On staff and service it comes ahead of the 4 other hotels it is compared with around Lake Lucerne and in Central Switzerland.

How we count
Waldhotel by Bürgenstock in numbers
WhatGuests’ scoreGuests who mention itHappy
Location9.15198%
Room8.43597%
Staff and service8.16285%
Breakfast7.71283%
Price–333%

87 guests said so on Google, from 2 November 2024 to 22 October 2026. The reviews include visits to restaurants and bars without an overnight stay. The other hotels are assessed on the same 5 themes. The score is the average of what they say, from 0 if they speak of it very badly to 10 if they speak of it very well. Where only a few mention something, the score stays close to the guide’s average: a handful of voices does not make a reputation.

The hotels we weigh it against around Lake Lucerne and in Central Switzerland:

Price: for 2, the night of 16 November 2026, from 604 CHF on Google Hotels on 23 October 2026.

What a night costs, period by period

Mid-November to mid-December 2026 is the cheapest stretch; prices rise from late April 2027.

PeriodCHF a night
25 October to 14 November 2026690–870
15 November–17 December 2026604–751
18 Dec 2026–29 Apr 2027591–876
30 April–18 August 2027632–912

One night for 2 adults at the lowest seller on Google Hotels; room category, meals and taxes unspecified. The calendar ends on 18 August 2027. Booked together as 7 nights from 16 to 23 November 2026, the lowest seller asked CHF 539 a night.

A stay at the Waldhotel

The Waldhotel room, pool and breakfast filmed by Onigiri.

YouTube
3:51
The room bathroomfrom 3:51 · Onigiri Travels · 19 August 2026Watch on YouTube
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4:12
The room sitting areafrom 4:12 · Onigiri Travels · 19 August 2026Watch on YouTube
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4:34
The balcony towards the woodlandfrom 4:34 · Onigiri Travels · 19 August 2026Watch on YouTube
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5:32
The Waldhotel Spa indoor poolfrom 5:32 · Onigiri Travels · 19 August 2026Watch on YouTube
YouTube
8:15
The Waldhotel breakfast buffetfrom 8:15 · Onigiri Travels · 19 August 2026Watch on YouTube
YouTube
12:15
The Waldhotel Spa outdoor poolfrom 12:15 · Onigiri Travels · 19 August 2026Watch on YouTube

Where to linger

The Waldhotel Spa outdoor pool under its pergola

The Waldhotel Spa

Outside, the 35°C pool has massage jets; inside, the 32°C pool is built for lengths. Then come the salt grotto, the 80°C Finnish sauna, the 60°C aroma sauna and the 50°C hammam, with one of the 2 sauna areas for women only.12

Verbena’s dining room, with windows over the meadows

Verbena by Christian Scharrer

The chef calls Verbena his home kitchen: Alpine pike-perch on creamy polenta, poularde in puff pastry and veal Maultaschen in a lovage broth. Smart casual is the suggested dress code.1

Good to know before you book

  • Check-in is usually from 3pm and check-out by 12pm; an early arrival or a late departure depends on availability. Source: burgenstockresort.com

  • Parking may be included or charged separately, depending on the rate or package booked.

  • Dogs are allowed in some of the resort’s rooms only, at CHF 60 a night, to be confirmed before booking.1

  • In the October 2025 children’s brochure, a child in the parents’ room costs CHF 75 up to age 6, CHF 150 from 6 to 12 and CHF 225 from 12 to 18, including a cot or extra bed, breakfast, the Kids Club and the spa.1

Getting here

AddressBürgenstock Resort Lake Lucerne, 6363 Obbürgen

Your day

In the morning

The lift on the rock face

From the resort, the Felsenweg cliff path winds round the mountain to the Hammetschwand Lift, which climbs 153 metres in 60 seconds; it opens at 9.30am, weather permitting.

In the middle of the day

The 9-hole course

From April to October, the resort’s 9-hole golf course keeps its reception open from 10am to 6pm, weather permitting, with a driving range; between November and March there is no golf.

In the afternoon

A lesson at the Diamond Domes

The Diamond Domes, the resort’s tennis courts, are 2 indoor and one outdoor, open from 9am to 6pm; coaching is tailored to each player.

At dinner

Verbena until 10pm

Verbena serves dinner every day from 6pm to 10pm; lunch runs from 12pm to 2pm, with a snack menu in the afternoon.

On New Year’s Eve

New Year’s Eve at Verbena

Verbena serves a 5-course menu; those at Spices and the Oak Grill are for Bürgenstock Hotel guests only.

Reviews of Waldhotel by Bürgenstock

Guest voices

Google

The spa before and after the night

On a single night, the reviewer uses the spa before check-in and after check-out and ends up with 2 days of rest. The included 3-course dinner has vegan dishes on request, and a free shuttle runs to the massages at the Bürgenstock.

Google · 2024-12-10Read the review
Google

Breakfast, changed

On a second stay, the reviewer finds a breakfast buffet, with some dishes still à la carte; the first time, everything was served at the table. Coffee and food are still very good, but the experience falls a step short.

Google · 2026-05-15Read the review
Google

9 years on

Back after 9 years, a guest still finds luxury and careful service, but also dried-out, faded wood, water marks, a slow drain and traces of mildew. At that price, they write, some maintenance is due.

Google · 2026-08-20Read the review

Before you travel

How much is a night?

One night for 2 adults: 16 November 2026, CHF 604; 17 January 2027, CHF 652; 16 March 2027, CHF 708. Room category, meals and taxes unspecified. Prices from Google Hotels, checked on 23 October 2026.

Do you need a car to get here?

No: from the pontoon 5 minutes from Lucerne station, the MS Bürgenstock catamaran crosses the lake in 25 minutes, then the funicular takes you up; for guests of the resort’s hotels the booking confirmation serves as the ticket. From Stansstad station, the Postbus also stops at Bürgenstock Waldhotel. By car, leave the motorway at Stansstad and park in the underground garage, which has charging points.

Are there offers for a stay at the Waldhotel?

Yes. With Third Night On Us, for stays until 31 March 2027, the third of 3 nights is free, from CHF 630 per room per night; Prepay & Save takes 10% off for booking and paying at least 21 days ahead, from CHF 683; Stay Longer & Save More starts at 2 nights, from CHF 637. All 3 include breakfast and the Waldhotel Spa. Swiss residents get 30% off at least 2 nights in the Alpine Deluxe Rooms, with breakfast and the Waldhotel Spa.1234

Can you get married at the Waldhotel?

Yes: the resort arranges the wedding, all year round; a dedicated team handles entertainment, flowers and tailored menus, and there are 35 event spaces.12

Can you use the Waldhotel Spa without staying?

Yes, with a paid entry: 4 hours from CHF 160 per person, a full day from CHF 220. Monday to Friday there is a 4-hour offer at CHF 110, with limited places and arrival at 10am or 11am.

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