Riffelalp Resort 2’222m

At Riffelalp, I’d swim facing the Matterhorn.

A week here, month by month

In winter, I’d come to Riffelalp to put my skis on outside the door. The run from Gornergrat down towards Zermatt passes the hotel.

The hotel website

Is it for you?

For 2, I would choose Matterhorn Deluxe Junior Suite for the sitting area beside the bed. The sofa is somewhere to read before getting ready for dinner.

I’d ask for
Matterhorn Deluxe Junior Suite with its Matterhorn-facing balcony.
Worth knowing
The WC is separate from the rest of the bathroom.
The sitting area beside the bed in Matterhorn Deluxe Junior Suite

Like a regular

The indoor pool beneath the timber roof

11 min readHow we write the guide

  1. The last stretch in winter

    In winter, you walk through the forest for about 8 minutes from Riffelalp station to the hotel. Luggage travels by electric skidoo, so only the essentials need to be to hand for the walk.

  2. The bike stays below

    You cannot take a bicycle on the Gornergrat Railway. In summer, you can entrust it to the porter in Zermatt or ride up to the resort.

  3. The children’s afternoon

    In winter, the kindergarten is supervised Sunday to Friday from 3pm to 10.30pm. In summer, the space remains available for families without supervised childcare.

  4. The cellar in winter

    In winter, Vinothek holds a weekly guided tasting exclusively for hotel guests. I would go before choosing a bottle for dinner.

What Riffelalp is

Riffelalp is a mountain resort in Zermatt’s skiing and hiking area. In summer, the surrounding pastures can be explored on foot or by bicycle. Alongside the resort’s rooms and suites are the apartments in Alpenresidenz Augstkumme. Numbers 600 and 601 have an Upper 3-star standard.11

In the Lumina Guide

Lumina Guide 2027

The outdoor pool is a reason to stay at Riffelalp: 8.4 × 4.2 m of water heated to 35°C, for a swim after the mountains.

How we choose the hotels

The 5 things that matter, as guests tell them

What do Riffelalp Resort 2’222m’s guests say? They write it in their reviews, even those who only came for a drink or dinner: we read every one and tell the 5 things that matter, from the location to the bill.

  1. Location

    9 in 10 guests who mention it are happy with it. Guests appreciate the quiet natural surroundings, away from Zermatt’s bustle.

  2. Room

    7 in 10 guests who mention it are happy with it. Room experiences vary: one guest praises the bed, another finds little space, darkness and insufficient cleaning.

  3. Staff and service

    8 in 10 guests who mention it are happy with it. The personal welcome is remembered from reception, where each member of the family is greeted individually.

  4. Breakfast

    Guests appreciate the breadth of the breakfast selection.

  5. Price

    Drinks mark-ups are among the costs guests question.

How we count
Riffelalp Resort 2’222m in numbers
WhatGuests’ scoreGuests who mention itHappy
Location9.04290%
Room7.52770%
Staff and service8.15080%
Breakfast7.4978%
Price–944%

59 guests said so on Google, from 8 January 2024 to 16 October 2026. The other hotels are the ones weighed for a stay in Zermatt: for each we read its latest 500 Google reviews with text, or all of them where there are fewer, as of 23 October 2026. The score is the average of what they say, from 0 if they speak of it very badly to 10 if they speak of it very well. Where only a few mention something, the score stays close to the guide’s average: a handful of voices does not make a reputation.

The hotels we weigh it against in Zermatt:

Price: for 2, the night of 14 July 2027, from 581 CHF on Google Hotels on 23 October 2026.

Riffelalp across two seasons

Meadows, the tram and snow in the hotel’s films from 2021.

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The resort among summer meadowsRiffelalp Resort 2'222m · 19 August 2021 · The hotel’s photograph Watch on YouTube
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The red tram beside the hotelfrom 0:12 · Riffelalp Resort 2'222m · 19 August 2021 · The hotel’s photograph Watch on YouTube
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The lawn in front of the resortfrom 0:27 · Riffelalp Resort 2'222m · 19 August 2021 · The hotel’s photograph Watch on YouTube
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The mountains in the 2021 winter filmRiffelalp Resort 2'222m · 6 October 2021 · The hotel’s photograph Watch on YouTube
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A closer look at the resort façadesfrom 0:29 · Riffelalp Resort 2'222m · 19 August 2021 · The hotel’s photograph Watch on YouTube

Places to pause

Tables at Restaurant Alexandre in winter

At the evening table

At Alexandre, I would choose Swiss and local dishes: alpine salmon and bison entrecôte are among the examples.1

The glazed dining room at Al Bosco

A pause at Al Bosco

Al Bosco serves Italian food, from pasta and risotto to pizza. In the timber-and-glass dining room pictured, the Matterhorn stays with you between courses.1

The curved counter at Bar 2’222m

A place at the counter

At Bar 2’222m, I would choose a stool by the curve of the counter: bottles, dark wood and low lamps, before deciding on a second drink.1

Good to know before you book

  • The last train from Zermatt to Riffelalp leaves at 11.30pm. Source: riffelalp.com

  • Next to Walliserkeller, 30 minutes of bowling cost CHF 10. Source: riffelalp.com

Choose your room

Natur Grandlit at RiffelalpNatur Grandlit20–25 m²A 140 × 200 cm queen bed, Nespresso machine and tea-making facilities.View room Natur Classic at RiffelalpNatur Classic26–30 m²A 200 × 200 cm king bed or twins; en suite bathroom and minibar.View room Matterhorn Classic at RiffelalpMatterhorn Classic30–37 m²Small Matterhorn balcony, desk, 200 × 200 cm king bed or twins and bathroom with bath.View room Natur Superior at RiffelalpNatur Superior37–43 m²Sitting area with desk, 200 × 200 cm king bed or twins; separate bath and shower. A connecting room is possible.View room Matterhorn Superior at RiffelalpMatterhorn Superior40 m²Matterhorn balcony, 200 × 200 cm king bed or twins, bath, shower and separate WC.View room Cosy Junior Suite at RiffelalpCosy Junior Suite45 m²On the 4th floor, a 200 × 200 cm king bed or twins; bath, shower and separate WC.View room Matterhorn Junior Suite at RiffelalpMatterhorn Junior Suite48 m²A 200 × 200 cm king bed or twins, bath and separate WC; a balcony with a coffee table facing the Matterhorn.View room Matterhorn Deluxe Junior Suite at RiffelalpMatterhorn Deluxe Junior Suite65 m²A 200 × 200 cm king bed or twins; extra beds on request.View room Monte Rosa Suite at RiffelalpMonte Rosa Suite75 m²Main bedroom and a separate children’s bunk room; living room with dining table, 2 bathrooms, freestanding bath and Matterhorn balcony.View room Matterhorn Suite at RiffelalpMatterhorn Suite104 m²2 bedrooms: a 200 × 200 cm king bed or twins and a 140 × 200 cm queen; 2 bathrooms, freestanding bath, sitting room with table and Matterhorn balcony.View room

Arrival

AddressRiffelalp, 3920 Zermatt
Arrival and departureCheck-in from 3pm; check-out by noon.

On Riffelalp

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Your day

At 7am

A few indoor laps

Before heading out, I’d swim in the indoor pool: 11.2 × 7.7 m, 1.38 m deep, with water at 30°C. The timber roof would tempt me to stay for a few more laps.

On returning

The outdoor pool

In winter, the outdoor pool opens from 2pm to 7.45pm; in summer it opens at 10am and closes at 7.45pm. I would have my swimsuit ready for the return.

At 6.15pm in winter

The children’s table

In winter, Alexandre has a children’s dinner table at 6.15pm. I’d consider it so they need not wait for the adults’ dinner time.

After dinner

The last tune at the piano

Live piano at the bar continues until 11pm. I’d stay for one last tune before going up to the room.

Guest reviews of Riffelalp Resort 2’222m

Google198 ratings4.7/5

Guest voices

Google

A birthday planned in secret

A guest describes an anniversary and birthday surprise: a chocolate cake arranged by the guest’s wife with the staff. They eat it outside as the sun sets behind the Matterhorn.

Google · 2026-09-14Read the review
Google

The final transfer, in the rain

After a flawless arrival and a much-enjoyed stay, a guest describes a different departure: luggage left on the ground at the station, with no help loading it onto the train in heavy rain.

Google · 2026-09-02Read the review
Google

Breakfast arranged around the dogs

Travelling with 3 Bearded Collies, a guest appreciates breakfast arranged in the bar and the room’s view. The food disappoints, with a poorly made poached egg among the examples.

Google · 2026-08-17Read the review

Useful questions

How much is a night?

For one night for 2 adults: CHF 581 on 14 July 2027 and CHF 778 on 1 August, both from Hotels.com on Google Hotels; the calendar quotes CHF 613 for 21 July. Room category, meals and taxes unspecified. Prices from Google Hotels, checked on 23 October 2026.123

Is the spa included, and can non-residents visit?

Access to Spa 2’222m facilities is included for hotel guests. The spa is exclusively for them.11

What is there beyond the pools?

An 85–90°C Finnish sauna, a 50–60°C organic sauna at 50% humidity, 40–50°C Schönbiel Cave, a 45°C steam bath, 37°C whirlpool and the saline Chriiter-Grotta.1

When do the facilities open?

The indoor pool and mini gym open from 7am to 7.45pm. The wellness area opens from 2pm to 7.45pm in both summer and winter.1

When is the resort open?

The announced seasons are 11 December 2026–4 April 2027, 18 June–20 September 2027 and 10 December 2027–17 April 2028.1

Can I arrive by car?

No: Zermatt and the resort are car-free. The hotel can reserve a space at Welcome Parking in Täsch; continue by train to Zermatt, then take the Gornergrat Railway to Riffelalp.11

How does the summer transfer work?

Send your arrival time in advance: a porter meets you in Zermatt to help with the transfer. In summer, the tram takes you and your luggage from Riffelalp station to the hotel in about 5 minutes.1

When can I have dinner?

Alexandre serves daily from 6.30pm to 9pm, with reservations mandatory. Al Bosco opens 6.30pm–9.45pm in winter and 6.30pm–10pm in summer; the kitchen closes at 9pm and reservations are mandatory.11

Is there a traditional Swiss restaurant?

Walliserkeller opens only in winter, daily from 6.30pm to 9.30pm, with the kitchen closing at 9pm. It serves raclette, fondue and grilled dishes.1

Can children use the pool?

Yes. Non-swimmers must be supervised by a parent: there is no lifeguard. The wellness area is reserved for adults.1

Can I bring my dog?

Yes, with notice when booking: the hotel prepares a basket and bowls. Dogs are not admitted to Restaurant Alexandre or the wellness areas.1

Is there a guided skiing programme?

In winter, the in-house guide runs outings 4 days a week, meeting in the ski room at 9.15am. The concierge can arrange Snow League, children’s classes or private lessons.11

What about summer walks?

The certified mountain guide offers trips 2 days a week, weather permitting: examples include the intermediate Breithorn ascent and an easier route towards Hörnli Hut.1

Is there a massage package?

Alpine Relaxation requires at least 2 nights and includes breakfast and one 50-minute massage per person. Spa appointments can be booked between 10am and 4pm.1

What does the celebration package include?

Moments to Celebrate requires at least 3 nights: breakfast, champagne, flowers, friandises and room decoration for the occasion. The complimentary upgrade is subject to availability; state the occasion when booking.1

Can I hold a wedding or event?

Yes: there is a chapel for ceremonies, Alexandre for banquets and Vinothek for smaller gatherings. The 140 m² Castor and Pollux room has a banquet capacity of 120. Exclusive use of the resort, with all 70 rooms and suites, costs CHF 60,000 per day in winter and CHF 55,000 per day in summer 2027. The offer applies during the week before and the week after each season, subject to availability and a minimum stay of 2 nights.12

Still choosing?

The Omnia lit at night above the glass-walled pool

The Omnia

At night, The Omnia lights the pool’s glass walls beneath the lodge. Above them are 30 rooms; the Matterhorn Suite’s balcony faces the Matterhorn.

The Huntsman Spa Suite’s outdoor tub facing the Matterhorn

CERVO Mountain Resort

At CERVO, keep an afternoon for the outdoor tub facing the Matterhorn. First choose where to sleep: Alpinist and Huntsman are 5-star; Nomad and Overlook Lodge are 4-star.

The dining room at Alpine Gourmet Prato Borni

Grand Hotel Zermatterhof

At Zermatterhof, choose a Matterhorn-facing balcony and keep the afternoon for Vita Borni: the spa reopened in December 2025, with an indoor pool and 2 whirlpools. The village is just outside, on Bahnhofstrasse.

The indoor pool and broad windows

Mont Cervin Palace

At Mont Cervin Palace, I would swim beneath the little pool bridge, facing the broad windows.

The illuminated Schweizerhof Bern façade at dusk

Hotel Schweizerhof Bern & Spa

At Schweizerhof Bern, I would look up before going in: above the illuminated façade sits a small tower with the Swiss flag.

The indoor pool between stone and timber

The Capra

At The Capra, I would pause by the fire before leaving the spa.

The Dolder Grand from the air at sunset: the turreted 1899 building between its two curved modern wings, on the wooded hillside above Zurich

The Dolder Grand

Curhaus towers above Zurich, art in the corridors and warm water facing the city.

The Belle Époque façade on Rue du Grand-Chêne: red awnings, wrought-iron balconies and the carved gable above the columned entrance porch lettered “Lausanne-Palace”, with flags; the brasserie’s green awning on the left

Lausanne Palace

Lausanne climbs behind the palace; from the right rooms, the lake appears beyond the rooftops.

Steam rising in the morning from the outdoor sports pool, with frost on the shrubs and the garden, the chalet wings with their wooden balconies on the right and rocky peaks against a clear sky on the left

ERMITAGE Wellness- & Spa-Hotel

In Schönried the brine pool runs outdoors; inside, the Stuben and cake table slow the day.

The palace lit up at blue hour in winter, its towers above the snow-covered chalet roofs of Gstaad, with ski slopes on the mountain behind

Gstaad Palace

The palace Gstaad looks up to, from fondue in an old vault to music at GreenGo.

The Alpine Spa’s outdoor infinity pool at dusk: two bathers at the edge, a lit fountain bowl, and the lake and its shores under a pink and violet sky

Bürgenstock Hotel & Alpine Spa

From boat to ridge, Lake Lucerne returns in the view from the warm pool.

The view over the hotel’s roofs in summer: flags over the park, the Schanzengraben canal lined with boats, and Lake Zurich with the Alps on the horizon

Baur au Lac

A park between city and lake, Le Hall under glass and Zurich just beyond the trees.

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27 photographs

The outdoor pool facing the Matterhorn
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The indoor pool beneath the timber roof
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Tables at Restaurant Alexandre in winter
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The glazed dining room at Al Bosco
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The curved counter at Bar 2’222m
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Natur Grandlit at Riffelalp
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Natur Classic at Riffelalp
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Matterhorn Classic at Riffelalp
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Natur Superior at Riffelalp
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Matterhorn Superior at Riffelalp
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Cosy Junior Suite at Riffelalp
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Matterhorn Junior Suite at Riffelalp
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Matterhorn Deluxe Junior Suite at Riffelalp
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Monte Rosa Suite at Riffelalp
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Matterhorn Suite at Riffelalp
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Apartment 600 at Riffelalp
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Apartment 601 at Riffelalp
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A table for family play
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The sitting area beside the bed in Matterhorn Deluxe Junior Suite
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The sofa and chairs in Cosy Junior Suite
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The living room and table in Apartment 600
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The bed and timber walls in Natur Grandlit
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The resort among summer meadows
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The red tram beside the hotel
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The lawn in front of the resort
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The resort façades in summer
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The Matterhorn in winter
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