Shangri-La Kuala Lumpur

At Shangri-La Kuala Lumpur, orange parasols and loungers line the pool, backed by dense greenery.

A week here, month by month

For a weekend with children, I’d book the Family Premier Suite: a tent in the sitting room and activities to do together without leaving the hotel. If you want to build your days around KLCC Park, choose a hotel on the park; Shangri-La is on Jalan Sultan Ismail.

Book direct

Is it for you?

Premier Selection Suite keeps a table and sitting room separate from the bedroom. Two people can have breakfast at a table and return to the bedroom while leaving the sitting room in use.

I’d ask for
A Premier Selection Suite.
Worth knowing
The suite includes Horizon Club privileges.
Premier Selection Suite

Like a regular

Dinner in the gardens at Shangri-La Kuala Lumpur

7 min readHow we write the guide

  1. The weekend with children

    Weekend activities are for children aged 3–11 and reserved for suite or Family Executive bookings. Register in advance; places are limited and parents must stay. It is not a service for leaving the children while you go out.

  2. When you will use the lounge

    Horizon Club Lounge opens from 6.30am to 11pm, with breakfast, afternoon tea and evening cocktails. Late check-out is subject to availability; Club access alone does not guarantee keeping your room until departure.

  3. Check the cot before the room

    Deluxe cannot accommodate an extra bed or baby cot. With a child, choose a category that fits the sleeping arrangement before starting with the lowest rate.

What Shangri-La Kuala Lumpur is

Deluxe is for 2 adults; Premier Business adds a workstation with a height-adjustable desk. Two connecting Executive rooms provide separate bedrooms, while suites keep the sitting area away from the bed.

Dinner ranges from Cantonese cooking at Shang Palace to Japanese at Zipangu and international dishes at Lemon Garden. Arthur’s Bar & Grill is the place to continue the evening with a drink.

The Health Club has cardio and strength equipment, with a spa for a different sort of pause. Room service runs around the clock, useful when a late arrival leaves little appetite for finding a restaurant.

In the Lumina Guide

Lumina Guide 2027

We choose the hotels of this guide ourselves, one at a time: no one pays to be in it.

Distinctions

How we choose the hotels

The 5 things that matter, as guests tell them

What do Shangri-La Kuala Lumpur’s guests say? They write it in their reviews, even those who only came for a drink or dinner: we read every one and tell the 5 things that matter, from the location to the bill.

  1. Location

    8 in 10 guests who mention it are happy with it.

  2. Room

    6 in 10 guests who mention it are happy with it.

  3. Staff and service

    8 in 10 guests who mention it are happy with it.

  4. Breakfast

    8 in 10 guests who mention it are happy with it.

  5. Price

    5 in 10 guests who mention the price find it fair.

How we count
Shangri-La Kuala Lumpur in numbers
WhatGuests’ scoreGuests who mention itHappy
Location7.56383%
Room6.47162%
Staff and service7.817581%
Breakfast7.64783%
Price–2045%

223 guests said so on Google, from 19 April 2026 to 4 November 2026. Google reviews of the hotel, including visits to its bars and restaurants. Other hotels may cover different periods and numbers of reviews. The other hotels are the ones weighed for a stay in Kuala Lumpur: for each we read its latest 500 Google reviews with text, or all of them where there are fewer, as of 4 November 2026. The score is the average of what they say, from 0 if they speak of it very badly to 10 if they speak of it very well. Where only a few mention something, the score stays close to the guide’s average: a handful of voices does not make a reputation.

The hotels we weigh it against in Kuala Lumpur:

Price: for 2, the night of 9 February 2027, from 445 MYR on Google Hotels on 3 November 2026.

Dates I’d look at

I’d also look at 1 March 2027, with one night for 2 from MYR 578. On 6 September 2027, it costs MYR 591.

PeriodMYR a night
6 November to 30 November 2026503–662
December 2026503–824
January 2027550–849
February 2027445–897
March 2027578–725
April 2027510–2,473
May 2027493–637
June 2027572–637
July 2027604–673
August 2027601–649
September 2027591–792

One night searched on its own, for 2 adults. The lowest seller may offer different rooms and terms. Room, meals, taxes and cancellation depend on the selected offer. Prices from Google Hotels, 3 November 2026.

The pool and the table

Greenery surrounds the pool; cooks work at the buffet counters.

Instagram
The pool among the treesShangri-La Kuala Lumpur · 8 September 2026 · The hotel’s photograph Watch on Instagram
Instagram
The cooks and the buffet dishesShangri-La Kuala Lumpur · 10 September 2026Watch on Instagram

Good to know before you book

Rooms at Shangri-La Kuala Lumpur

DeluxeDeluxe37.0 m²For 2 adults, with city or garden views and no extra beds.View the room Premier Business RoomPremier Business Room39.0 m²A Plug & Play workstation and height-adjustable desk.View the room ExecutiveExecutive39.0 m²City views, with one extra bed possible on request.View the room Horizon Club ExecutiveHorizon Club Executive39.0 m²A city-view room with Horizon Club privileges.View the room

Getting here

Address11 Jalan Sultan Ismail, 50250 Kuala Lumpur

Kuala Lumpur

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Before you ask

When are check-in and check-out?

Check-in starts at 2pm and check-out is by noon.

Do children eat free?

For Shangri-La Circle members, up to 2 children per room aged 6 and under receive buffet meals without charge at all-day dining venues with a paying adult. Additional children aged 6 and under, and children aged 7–11, receive 50% off the adult buffet price.

Are there connecting rooms?

Two Executive Rooms Connecting joins 2 Executive rooms. Select that category when booking; 2 independently booked rooms do not promise the same connection.

What is in a Family Premier Suite?

A private bedroom, separate sitting room with a children’s tent and amenities for younger guests.

How much does a night cost?

For one night for 2 adults, MYR 503 on 22 November 2026, MYR 543 on 10 February 2027 and MYR 493 on 16 May 2027. Prices from Google Hotels, 3 November 2026.

More hotels in the guide

酒店外观鸟瞰和城市

Hilton Kuala Lumpur

When the airport matters more than a Petronas view, I’d consider this Hilton: KL Sentral is next door, and the train to KLIA reduces your dependence on road traffic. For evening walks between the towers and park, I’d choose KLCC instead.

Hotel Exterior

Mandarin Oriental, Kuala Lumpur

With the children, I’d stay here for a few days: the park is next door, and the afternoon can continue in the outdoor pool. If your trip revolves around Bukit Bintang’s restaurants and nightlife, look for a base in that neighbourhood.

THIRTY8

Grand Hyatt Kuala Lumpur

At Grand Hyatt, keep an afternoon for the pool and dinner facing the towers, without leaving the hotel. I’d come for a stay with long pauses; if you want the metro immediately outside, the stations take a walk to reach.

Datai Bay from the air, the rainforest running down to the white sand

The Datai Langkawi

The rainforest resort above Datai Bay: villas on stilts, a path down to the beach and naturalists who lead you among hornbills and monkeys.

La piscina continua verso la terrazza del Fairmont Golden Prague

Fairmont Golden Prague

I’d come to the Fairmont for Czech art and an evening at Zlatá Praha above the city. For painted ceilings and bedrooms in a period palace, I’d look in Malá Strana.

Monastery Garden

Mandarin Oriental Prague

I’d choose a garden-facing room here and keep an hour for the spa in the old chapel. To step straight into the streets of the Old Town, I’d look across the river.

Grand Studio

The PuLi Shanghai

I’d come to the PuLi to stay in Jing’An, beside the park and with an evening at the Long Bar. To wake up facing Pudong’s skyline from across the river, I’d choose the Bund.

Exterior Marina Dusk

Mandarin Oriental Pudong Shanghai

I’d choose the Mandarin Oriental to stay in Pudong and have dinner at Yong Yi Ting. If your Shanghai starts each morning in the French Concession and ends in Jing’An’s bars, I’d stay in Puxi.

Portrait Milano's Piazza

Portrait Milano

A piazza open to Milan, then the former seminary’s loggias and the room you choose for quiet.

Palazzo Parigi's monumental lobby

Palazzo Parigi

A theatrical staircase in Brera, a hidden garden and a room view you choose for yourself.

Ca’ di Dio seen from the water, with its long facade on Riva Ca’ di Dio and the bridge over the canal

Ca’ di Dio

From the Castello waterfront into a sheltered court, with the Arsenale on foot and San Giorgio at dinner.

The facade of the Excelsior Hotel Gallia at night, lit up, on Piazza Duca d’Aosta

Excelsior Hotel Gallia

Arrive at Milano Centrale, then see the station from above after a swim beneath the skylight.

Is this your hotel? See what people ask ChatGPT about your hotel.

15 photographs

Orange parasols and loungers beside the swimming pool
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Dining at Shangri-La Kuala Lumpur
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Premier Selection Suite
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Family Premier Suite
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Horizon Club Executive
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Premier Business Room
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Deluxe
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Premier Business Room
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Executive
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Horizon Club Executive
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Premier Selection Suite
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Family Premier Suite
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Specialty Suite
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Malaysian Suite
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Two Executive Rooms Connecting
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