Mandarin Oriental Ritz, Madrid

Mandarin Oriental Ritz Madrid’s turrets date from 1910, and you can still sleep inside them.

A week here, month by month

The Prado outside, tea beneath Palm Court’s glass canopy on your return: a day at the Ritz does not need much filling. I’d come for museums and dinners planned with care. For a relaxed hotel where you wander about in swimwear, I’d choose elsewhere.

Book direct

Is it for you?

If you picture a four-poster bed, request a Mandarin Room that has one: only some do. The sitting area gives you somewhere to spend time together without booking a suite.

I’d ask for
A Mandarin Room with a confirmed four-poster bed, if that is what you want.
Worth knowing
The spa has a double treatment suite for couples.
Mandarin Room

Like a regular

The entrance to Mandarin Oriental Ritz, Madrid

10 min readHow we write the guide

  1. Choose the view by name

    Deluxe Prado View Room faces the museum; Superior faces the courtyard. Request the view by name so it is settled before check-in.

  2. If you arrive by car

    Valet parking is €30 a day for staying guests. Add it to your quote before comparing a drive with an airport transfer.

  3. The last cocktail

    Pictura’s indoor bar closes at 2am on Fridays and Saturdays, at 1am on other nights; its terrace closes at 1am daily. A mural celebrating Spanish artisans stands behind the bar.

What the Ritz is

The address is Plaza de la Lealtad, between the Prado and Retiro Park. Behind the Belle Époque façade, the rooms combine oak floors, marble bathrooms and contemporary artwork. Choose between the courtyard, garden or a museum view: the direction of the window deserves a decision before payment.17

One Lume

Lumina Guide 2027

Gives more than the other hotels of its place and price range.

How Lumi are awarded

  • Guests

    500 reviews read: the location pleases more than 9 guests in 10 who mention it, breakfast nearly 9 in 10.

  • Critics (exceptional)

  • Ours

    At the Ritz, the outlook deserves as much thought as the category: courtyard, garden and Prado make for different hours in your room.

The 5 things that matter, as guests tell them

What do Mandarin Oriental Ritz, Madrid’s guests say? They write it in their reviews, even those who only came for a drink or dinner: we read every one and tell the 5 things that matter, from the location to the bill.

  1. Location

    9 in 10 guests who mention it are happy with it. Guests visiting for museums appreciate having them close to the hotel.

  2. Room

    8 in 10 guests who mention it are happy with it. Guests like the furnishings; size and outlook recur in less happy accounts.

  3. Staff and service

    Care during a stay is often remembered; some bar and restaurant visits leave people less satisfied.

  4. Breakfast

    Guests enjoy the food and atmosphere at breakfast; some describe waits and mistaken orders.

  5. Price

    People questioning the price compare it with what they receive at the table or spa; expectations remain high for a visit lasting only hours.

How we count
Mandarin Oriental Ritz, Madrid in numbers
WhatGuests’ scoreGuests who mention itHappy
Location8.49094%
Room7.110076%
Staff and service8.235983%
Breakfast7.65985%
Price–2832%

500 guests said so on Google, from 27 December 2024 to 2 November 2026. Google reviews of the hotel, including visits to its bars and restaurants. Peer hotels may cover different periods. The other hotels are the ones weighed for a stay in Madrid: for each we read its latest 500 Google reviews with text, or all of them where there are fewer, as of 3 November 2026. The score is the average of what they say, from 0 if they speak of it very badly to 10 if they speak of it very well. Where only a few mention something, the score stays close to the guide’s average: a handful of voices does not make a reputation.

The hotels we weigh it against in Madrid:

  • Four Seasons Hotel Madrid
  • Barceló Torre de Madrid
  • InterContinental Madrid by IHG
  • Hotel Montera Madrid, Curio Collection By Hilton

Price: for 2, the night of 19 February 2027, from €530 on Google Hotels on 3 November 2026.

When a night costs less

A night for 2 on 26 August 2027 costs €758, against €874 on 23 December 2026. With flexible dates, I’d compare these 2 periods before booking.

PeriodEuros a night
5 November to 30 November 2026879–2,664
December 2026874–1,574
January 2027631–1,556
February 2027530–1,231
March 2027684–1,357
April 2027975–1,700
May 20271,120–1,821
June 2027682–3,168
July 2027856–1,386
August 2027758–1,198
September 2027899–1,865
October 20271,281 every night

One night searched on its own, for 2 adults. The lowest seller may offer different rooms and terms. Check the selected offer for room, meals, taxes and cancellation. Prices from Google Hotels, 3 November 2026.

The palace and the pool

The Ritz from above and the spa pool, in Mandarin Oriental’s film.

YouTube
0:10
The Ritz seen from abovefrom 0:10 · Mandarin Oriental · 20 October 2026Watch on YouTube
YouTube
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The pool and spa treatmentsfrom 0:39 · Mandarin Oriental · 20 October 2026Watch on YouTube

Between tea and a swim

El Jardín del RitzPhotograph: Mandarin Oriental Ritz, Madrid

A table in the garden

El Jardín del Ritz serves tapas and cocktails outside from 1pm to 11pm, year-round when the weather allows. Outdoor plans depend on the Madrid you find that day.22

Good to know before you book

  • Deessa lists a closure from 1 to 11 November. If dinner is the reason for the trip, secure the table date before the hotel dates.23

  • Deessa welcomes guests aged 12 and over. With younger children, arrange dinner at another of the hotel’s restaurants.23

  • Before you choose your dates, see what a night costs in Madrid, month by month.

Choosing your room

Superior RoomSuperior Room30 m²Up to 2 guests.View the room Deluxe Garden View RoomDeluxe Garden View Room37 m²Up to 2 guests.View the room Mandarin RoomMandarin Room48 m²Up to 2 guests.View the room Deluxe Prado View RoomDeluxe Prado View Room37 m²Up to 2 guests.View the room Junior SuiteJunior Suite50 m²Up to 2 guests.View the room Premier Junior SuitePremier Junior Suite42 m²Up to 3 guests.View the room Palm Court SuitePalm Court Suite52 m²Up to 3 guests.View the room Two-Bedroom Family SuiteTwo-Bedroom Family Suite82 m²Up to 6 guests.View the room Park SuitePark Suite68 m²Up to 3 guests.View the room Two-Bedroom Park SuiteTwo-Bedroom Park Suite116 m²Up to 6 guests.View the room Prado SuitePrado Suite68 m²Up to 3 guests.View the room Turret SuiteTurret Suite78 m²Up to 3 guests.View the room Two-Bedroom Corner SuiteTwo-Bedroom Corner Suite146 m²Up to 6 guests.View the room Two-Bedroom Mandarin SuiteTwo-Bedroom Mandarin Suite122 m²Up to 4 guests.View the room Two-Bedroom Ritz SuiteTwo-Bedroom Ritz Suite107 m²Up to 4 guests.View the room Two-Bedroom Turret SuiteTwo-Bedroom Turret Suite126 m²Up to 6 guests.View the room Three-Bedroom Grand SuiteThree-Bedroom Grand Suite163 m²Up to 7 guests.View the room Presidential SuitePresidential Suite115 m²Up to 3 guests.View the room

Getting here

AddressPl. de la Lealtad, 5, Retiro, 28014 Madrid

Madrid

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A day in Madrid

Morning

Start with a swim

Go down for a swim before heading to the museums. Put your treatment at a different time so you do not have to choose between them.20

Afternoon

An unhurried pause

Come back for afternoon tea at Palm Court: a reason to leave part of the day unplanned.17

Evening

Choose the evening’s table

With children, choose between the children’s menus at Palm Court and in the garden. Reserve the restaurant that works for your evening.21

Mandarin Oriental Ritz, Madrid reviews

Google reviews from 4 November 2024 to 3 November 2026; these include hotel stays and visits to restaurants, bars and events.

Google4493 ratings4.7/5

Guest voices

Google

The view changes the stay

A guest praises the service but is disappointed by a small room facing the structure over the restaurant.

Google · 2026-10-26Read the reviews
Google

Good room, trouble with the bill

A guest likes the room, breakfast and gym, but reports an attempted double charge for lunch and an unsatisfactory response to the error.

Google · 2026-10-08Read the reviews
Google

Service throughout the stay

An account of a September stay describes consistent care at reception, concierge, café and breakfast, and a wish to return.

Google · 2026-09-24Read the reviews

Before booking

How do I get here from the airport?

Madrid–Barajas is roughly 15 km away. Allow about 30 minutes by car, depending on traffic; a chauffeured transfer can be arranged before arrival.17

Is there a dining dress code?

The restaurants use a smart-casual dress code, with a more refined style encouraged at Deessa in the evening. Pack something you will enjoy wearing to dinner.19

Can I cancel a booking?

Terms depend on the rate and offer. Check the cancellation deadline and any charge for your dates before paying.18

Can the restaurants accommodate dietary requirements?

Tell the restaurant about allergies and dietary needs when booking. The kitchen can arrange suitable adjustments before your visit.19

Should I book restaurants before travelling?

Book ahead for Deessa; reservations are also advised elsewhere, especially in busy periods. For an important evening, arrange the table alongside the room.19

How much does a night cost?

For one night for 2 adults, €879 on 16 November 2026, €530 on 19 February 2027 and €1,120 on 5 May 2027. Prices from Google Hotels, 3 November 2026.

Can I book the spa without an overnight stay?

Yes. The spa and wellness facilities also welcome non-resident visitors, subject to availability. Book ahead, particularly for a treatment.26

When can I swim?

The pool opens from 6.30am to 9pm. The other spa facilities run from 9am to 9pm.26

Other hotels in the guide

La Cúpula beneath the restored glass dome

The Palace, a Luxury Collection Hotel, Madrid

Breakfast at the Palace comes with a distraction overhead. I would come for the dome and days between the Prado and Thyssen; when booking, I would choose the view before counting square metres.

The Club Lounge sitting area

InterContinental Madrid by IHG

At InterContinental Madrid, start with a practical question: will you use the Club? I would pay for it when breakfast, breaks and work need a place in the hotel. For days spent out, I would start with the room itself.

La piscina interna sotto il tetto di vetro

Four Seasons Hotel Madrid

Puerta del Sol is close by when you head out; Dani Brasserie waits above the rooftops when you return. I’d come for a Madrid break with late evenings and room to spread out afterwards. For an intimate, tucked-away hotel, I’d look elsewhere.

The W Barcelona sail at blue hour over the port

W Barcelona

Bofill’s sail on Barceloneta beach: 3 pools, an indoor spa and NOXE on the 26th floor.

Palm trees, a thatched roof and the Beach Club pier by the sea

Marbella Club Hotel

Seafront gardens, heated pools, Thalasso Spa and 28 room and villa types.

Hotel Alfonso XIII

Hotel Alfonso XIII

A colonnaded courtyard, garden pool and 17 room and suite variants.

Hotel Arts Barcelona

Hotel Arts Barcelona

Renovated rooms by the sea and dinner at Enoteca; public-area works through June 2027.

Le facciate del Pulitzer lungo il canale

Pulitzer Amsterdam

I’d book a canal-facing room at the Pulitzer and leave the afternoon open: take the hotel’s boat out or settle at the bar. If a daily swim matters, The Grand has an indoor pool.

L’ingresso del Sofitel Legend The Grand Amsterdam

Sofitel Legend The Grand Amsterdam

At The Grand in central Amsterdam, you can come back for a swim after a day on foot, then dine at Bridges without putting your coat back on. That would bring me here; for a small canal-house hotel, look elsewhere.

Four Seasons Hotel Ritz Lisbon

Four Seasons Hotel Ritz Lisbon

You can run above the rooftops and take tea among tapestries in the same day. I’d come for a Lisbon trip with time to spend at the hotel as well.

La piscina sul tetto dell’EPIC SANA Lisboa

EPIC SANA Lisboa

At EPIC SANA Lisboa, the day can end in a rooftop pool with Lisbon ahead: I’d come between May and September. You’re in Amoreiras; if you want Alfama’s lanes immediately outside, choose a base closer to them.

Le facciate dell’NH Collection Amsterdam Barbizon Palace

NH Collection Amsterdam Barbizon Palace

Arriving by train, the Barbizon Palace makes for an easy start: put down your bags and you’re already in the centre. I’d choose it for days exploring Amsterdam on foot and a glass at Vermeers Wijnkamer on my return.

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5 photographs

Mandarin Oriental Ritz, Madrid
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Spa
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Palm Court
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Pictura
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El Jardín del Ritz
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