Breakfast at the Palace comes with a distraction overhead. I would come for the dome and days between the Prado and Thyssen; when booking, I would choose the view before counting square metres.

Book direct

Is it for you?

For a museum weekend, Grand Premium Neptuno brings the fountain into the room.

I’d ask for
Ask which precise outlook your allocated room will have.
Worth knowing
The bathroom has a shower; a bath is by request.
Grand Premium Neptuno Room

Like a regular

The Palace facade against the Madrid sky
  1. Which room to book

    The Palace Suite has a separate bedroom and sitting room. Choose it if one of you likes to stay up after the other has gone to bed.

  2. With children

    At lunch and dinner, up to 2 children per room aged 12 or under eat free from the Kids Menu with an adult ordering from the regular menu. This applies to registered guests until checkout.

  3. A final drink

    27 Club closes at 2am, leaving somewhere to return to after dinner without planning the whole evening ahead.

What the Palace is

The Palace opened on 12 October 1912 after 18 months of construction.12

Historic marble, tapestries and architectural details remain, alongside renewed interiors inspired by the Belle Époque and the 1920s. Choose it if you want that part of Madrid to continue after the day’s sightseeing.12

In the Lumina Guide

Lumina Guide 2027

We choose the hotels of this guide ourselves, one at a time: no one pays to be in it.

How we choose the hotels

The 5 things that matter, as guests tell them

What do The Palace, a Luxury Collection Hotel, Madrid’s guests say? They write it in their reviews, even those who only came for a drink or dinner: we read every one and tell the 5 things that matter, from the location to the bill.

  1. Location

    Nearly every guest who mentions it is happy with it. Guests recall being able to explore on foot between sightseeing and restaurants.

  2. Room

    9 in 10 guests who mention it are happy with it. Guests like the well-equipped bathrooms; some find the air conditioning less effective than they would like.

  3. Staff and service

    8 in 10 guests who mention it are happy with it. Those warmly welcomed remember the helpfulness; those waiting for luggage want clearer answers.

  4. Breakfast

    7 in 10 guests who mention it are happy with it. Guests describe a wide choice, though some find that food intended to be hot arrives cold.

  5. Price

    The setting can justify the bill for an afternoon snack; during an event, waits and inattentive service make the cost harder to accept.

How we count
The Palace, a Luxury Collection Hotel, Madrid in numbers
WhatGuests’ scoreGuests who mention itHappy
Location8.67497%
Room7.76586%
Staff and service7.617178%
Breakfast7.24171%
Price–1527%

226 guests said so on Google, from 3 December 2025 to 3 November 2026. Google reviews of the hotel, including visits to its bars and restaurants. Peer hotels may cover different periods. The other hotels are the ones weighed for a stay in Madrid: for each we read its latest 500 Google reviews with text, or all of them where there are fewer, as of 3 November 2026. The score is the average of what they say, from 0 if they speak of it very badly to 10 if they speak of it very well. Where only a few mention something, the score stays close to the guide’s average: a handful of voices does not make a reputation.

The hotels we weigh it against in Madrid:

Price: for 2, the night of 13 December 2026, from €341 on Google Hotels on 3 November 2026.

When a night costs less

I’d also look at summer for the Palace: a night for 2 starts at €391 on 21 August 2027, against €341 on 13 December 2026.

PeriodEuros a night
5 November to 30 November 2026388–4,384
December 2026341–800
January 2027388–704
February 2027402–544
March 2027456–538
April 2027523–762
May 2027659–1,839
June 2027505–947
July 2027400–517
August 2027391–474
September 2027452–630

One night searched on its own, for 2 adults. The lowest seller may offer different rooms and terms. Check the selected offer for room, meals, taxes and cancellation. Prices from Google Hotels, 3 November 2026.

The dome and the bar

Tables under the glass dome and the bar’s armchairs, in the hotel’s film.

YouTube
0:43
The glass dome above the hallfrom 0:43 · The Palace Madrid · 28 August 2025Watch on YouTube
YouTube
0:49
Red armchairs in the dark-walled barfrom 0:49 · The Palace Madrid · 28 August 2025Watch on YouTube

3 reasons to stay

Good to know before you book

  • Allow €50 a day plus tax for parking, allocated according to availability on arrival.16

  • Opera & Brunch runs on Sundays from 1.30pm to 4pm, with soprano, tenor and piano. It pauses during summer, so check dates before making it the reason for your trip.11

  • Before you choose your dates, see what a night costs in Madrid, month by month.

Getting here

AddressPl. de las Cortes, 7, Centro, 28014 Madrid

Madrid

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A day in Madrid

Morning

Tortilla before the Prado

At La Cúpula, choose freshly made Spanish tortilla or Eggs Benedictine Palace. Breakfast runs from 7am to 11am, leaving time for a slow start.11

On your return

A pause between visits

Return to La Cúpula for contemporary cooking built around Spanish ingredients. A familiar table can be useful between museum visits.11

At 6pm

Tea takes a different glass

Tea Time by The Macallan pairs whisky cocktails with sweet and savoury bites. It costs €50 per person, for an afternoon when an ordinary cup can wait.11

The Palace, a Luxury Collection Hotel, Madrid reviews

These accounts come from the latest available Google reviews up to 3 November 2026; they include stays and visits to restaurants, bars and events.

Guest voices

Google

Breakfast and its service

A guest particularly likes the helpful, quick breakfast service, alongside the welcome and location.

Google · 2026-11-03Read the reviews
Google

Noise and a wait on arrival

A family reports that the room was not ready at 3.15pm and that noise came from both road and corridor. Breakfast also fell below the guest’s expectations.

Google · 2026-10-11Read the reviews
Google

Requests for the concierge

In an account of a stay, the concierge helps with numerous restaurant and sightseeing requests. The guest also praises reception and the room attendants.

Google · 2026-10-14Read the reviews

Before booking

Can I bring a dog or cat?

Yes, up to 20 kg. A non-refundable €150 fee applies per stay.16

When are check-in and checkout?

Check-in is from 3pm and checkout by noon. Early arrival and late departure depend on availability; late checkout may cost extra.16

Can I leave my luggage?

Luggage storage is free before check-in and after checkout.16

Are accessible rooms available?

Adapted rooms and accessible public areas are available. Describe your requirements before confirming so that the appropriate room can be arranged.16

Can I book treatments?

The treatment suite works with The Beauty Concept on face and body treatments. Hair and beauty services are also available by appointment.3

How much does a night cost?

For one night for 2 adults, €388 on 15 November 2026, €402 on 17 February 2027 and €659 on 17 May 2027. Prices from Google Hotels, 3 November 2026.

Other hotels in the guide

The Club Lounge sitting area

InterContinental Madrid by IHG

At InterContinental Madrid, start with a practical question: will you use the Club? I would pay for it when breakfast, breaks and work need a place in the hotel. For days spent out, I would start with the room itself.

La piscina interna sotto il tetto di vetro

Four Seasons Hotel Madrid

Puerta del Sol is close by when you head out; Dani Brasserie waits above the rooftops when you return. I’d come for a Madrid break with late evenings and room to spread out afterwards. For an intimate, tucked-away hotel, I’d look elsewhere.

Mandarin Oriental Ritz, Madrid

Mandarin Oriental Ritz, Madrid

The Prado outside, tea beneath Palm Court’s glass canopy on your return: a day at the Ritz does not need much filling. I’d come for museums and dinners planned with care. For a relaxed hotel where you wander about in swimwear, I’d choose elsewhere.

The W Barcelona sail at blue hour over the port

W Barcelona

Bofill’s sail on Barceloneta beach: 3 pools, an indoor spa and NOXE on the 26th floor.

Palm trees, a thatched roof and the Beach Club pier by the sea

Marbella Club Hotel

Seafront gardens, heated pools, Thalasso Spa and 28 room and villa types.

Hotel Alfonso XIII

Hotel Alfonso XIII

A colonnaded courtyard, garden pool and 17 room and suite variants.

Hotel Arts Barcelona

Hotel Arts Barcelona

Renovated rooms by the sea and dinner at Enoteca; public-area works through June 2027.

Le facciate dell’NH Collection Amsterdam Barbizon Palace

NH Collection Amsterdam Barbizon Palace

Arriving by train, the Barbizon Palace makes for an easy start: put down your bags and you’re already in the centre. I’d choose it for days exploring Amsterdam on foot and a glass at Vermeers Wijnkamer on my return.

L’Anantara Krasnapolsky affacciato su piazza Dam

Anantara Grand Hotel Krasnapolsky Amsterdam

Breakfast beneath the Wintergarden’s glass would bring me to the Krasnapolsky even for one night. I’d plan around that morning, then the rest of the weekend; for the intimacy of a small canal house, I’d choose another address.

The outdoor pool among the trees

Pestana Palace Lisboa

At Pestana Palace, leave a few hours unplanned. I would come for the garden and for a palace to return to after Lisbon’s hills; if every evening belongs in the centre, allow for the journey.

La piscina esterna del The One Palácio da Anunciada

The One Palácio da Anunciada

At The One, head towards Restauradores, then return beneath the palace’s restored ceilings. I’d choose it for a few days away together, leaving an afternoon for the garden and its century-old dragon tree.

Portrait Milano's Piazza

Portrait Milano

A piazza open to Milan, then the former seminary’s loggias and the room you choose for quiet.

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