Park Hyatt Tokyo, 171 rooms and suites at the top of Kenzo Tange’s Shinjuku Park Tower, in Nishi-Shinjuku, reopened on 9 December 2025 after a 19-month restoration
A week here, month by monthPark Hyatt Tokyo suits those who want a restored classic, with the Library and the Peak Lounge under its glass pyramid: January 2027 nights start at ¥137,016, the lowest price any seller showed on Google for one night. For nightlife at the door, I would choose a livelier district.
Official site Park Hyatt Tokyo bar Park Hyatt Tokyo restaurantDoes it suit you?
5 pairs of hotels, and the guide tells you whether this one suits you.
I would ask for the 1 King Bed, Corner, Premium: 60 m² on floors 42 to 50, with 4 windows on 2 sides. A guest back after a first stay 21 years earlier, writing in October 2026, took a corner room with sweeping views.
In the calendar read on 13 October 2026 the lowest week runs from 25 to 31 January 2027, at ¥138,432 to ¥139,656 a night. The dearest, from 1 to 7 April 2027, costs ¥333,001 to ¥370,023.
5 guests who wrote between May and September 2026 praise the Japanese breakfast at Girandole. One advises trying it at least once; another, after trying both, recommends it over the Western choice.
Since 1994 Park Hyatt Tokyo has filled the top of Shinjuku Park Tower, Kenzo Tange’s skyscraper west of the station. It was the first Park Hyatt in Asia, and in 2003 it was the setting for Lost in Translation. It closed in May 2024 and reopened on 9 December 2025 after 19 months of work by the Paris studio Jouin Manku, who redid the rooms, restaurants and spa; the Library, the bamboo of the Peak Lounge and Valerio Adami’s murals at the top of the tower remain.
You come here to live above the city. Rooms start at 45 m², nearly all of them look out over Tokyo and some over Fuji, and in the evening New York Bar plays jazz against the windows. Of the 66 Google reviews written since the reopening that discuss the room, 86% are positive; breakfast and Club On The Park, with its 20-metre pool, draw the other praise.
3 things are worth knowing first. The station is a long walk, with a shuttle every half hour; the baths cost 5,500 yen a day for anyone not in a suite; and reaching your room means changing lifts at the 41st-floor lobby.
Lumina Guide 2027
Park Hyatt Tokyo occupies the top of Kenzo Tange’s Shinjuku Park Tower: 171 rooms and suites reopened in December 2025 after a 19-month restoration, with the bar from Lost in Translation and a pool above the city.
How we choose the hotelsWhat we found reading the hotel’s own pages, one thing at a time.
Nishi-Shinjuku is quiet, but the station’s west exit is 16 minutes away on foot; the shuttle runs every half hour.
The Library, the Peak Lounge under its glass pyramid, New York Bar: the restoration kept what mattered.
From 45 to 290 m², each type with a deep tub and a separate shower; Fuji only from some of them.
7 places to eat, from New York Grill at the top of the tower to Kozue; breakfast is what guests praise most.
A 20-metre pool on the 47th floor, saunas, whirlpools and cold plunges; the baths cost extra outside the suites.
Google: 139,184 to 368,512 yen a night for 2 between October 2026 and January 2027; the baths cost extra, 5,500 yen per person per day, except for suite guests.
What do Park Hyatt Tokyo’s guests say? They write it in their reviews, even those who only came for a drink or dinner: we read every one and tell the 5 things that matter, from the location to the bill.
6 in 10 guests who mention it are happy with it. Guests write about the views over the city and of Mount Fuji, the quiet of Nishi-Shinjuku and the park next door.
9 in 10 guests who mention it are happy with it. The rooms are large for Tokyo and renovated with restraint, with a marble bathroom, a tub and the city in the windows.
7 in 10 guests who mention it are happy with it. Guests keep coming back to staff who greet them by name, the concierge and Club On The Park, with its 20-metre pool and saunas.
8 in 10 guests who mention it are happy with it. Breakfast is at Girandole: guests write about the Japanese set served at the table, the small, careful buffet and the madeleines straight from the oven.
5 in 10 guests who mention the price find it fair. They say the view over the city, the rooms and the facilities are worth what they cost.
| What | Score out of 10 | Guests who mention it | Happy |
|---|---|---|---|
| Location | 7.6 | 74 | 64% |
| Room | 8.3 | 66 | 86% |
| Staff and service | 7.7 | 120 | 74% |
| Breakfast | 7.7 | 35 | 77% |
| Price | – | 20 | 50% |
The scores come from 166 Google reviews with text, left from 10 December 2025 to 7 October 2026. The other hotels are the ones weighed for a stay in Tokyo: for each we read its latest 500 Google reviews with text, or all of them where there are fewer, as of 8 October 2026. The score is the average of what they say, from 0 if they speak of it very badly to 10 if they speak of it very well. Where only a few mention something, the score stays close to the guide’s average: a handful of voices does not make a reputation.
The hotels we weigh it against in Tokyo:
Price: for two on the night of 13 January 2027, from 137,016 JPY (seen on Google Hotels on 13 October 2026).
From 8 January to 4 March 2027 a night for 2 adults costs ¥137,016 to ¥165,840, and from 1 June to 8 September ¥138,536 to ¥180,256; from 5 March to 31 May the range is ¥179,320 to ¥395,899. I would start with 25 to 31 January 2027, when the calendar shows ¥138,432 to ¥139,656 a night.
| Period | Yen a night |
|---|---|
| 14 Oct 2026–7 Jan 2027 | 163,056–379,488 |
| 8 Jan–4 Mar 2027 | 137,016–165,840 |
| 5 Mar–31 May 2027 | 179,320–395,899 |
| 1 Jun–8 Sep 2027 | 138,536–180,256 |
The lowest price any seller showed on Google Hotels for one night searched alone, for 2 adults, read 13 October 2026; no room or meal plan is specified. The calendar stops on 8 September 2027. Booked as 7 nights from 16 November 2026, the lowest seller Google listed that day asked ¥241,893 a night.
Choose Park Hyatt Tokyo for the pool on the 47th floor and jazz every night at New York Bar. Choose Janu Tokyo for Azabudai Hills, with teamLab on foot.
| Hotel | A night, from |
|---|---|
| Park Hyatt Tokyo | 206,708 JPY |
| Janu | 250,470 JPY |
The lowest single-night seller price in the week of 16–22 November 2026, for 2 adults, read on Google on 13 October 2026; no room or meal plan is specified.
A grill and a bar at the top of the tower, Kozue’s Japanese cooking, a pool under a glass roof and the baths of Club On The Park.
Crowning the hotel, the American grill with its open kitchen serves lunch from 11.30am to 2.30pm and dinner from 5.30 to 10pm beneath Valerio Adami’s New York murals. Next door the bar opens at 5pm and closes at midnight, with live music every night and the city lights behind the musicians.
The house Japanese restaurant, inspired by kaiseki, between 2 bamboo sculptures 5.3 metres tall and Mitsuko Miwa’s abstract photographs; on clear winter days every table sees Fuji. Lunch is from 11.30am to 2.30pm and dinner from 5.30 to 9pm, closed on Wednesdays except public holidays; weekday lunch brings soba, bento and tendon.
Hot and cold stone baths, dry and steam saunas, marble whirlpools, cold plunge pools and relaxation lounges, with 7 treatment rooms including a private spa suite. They open from 9am to 9pm; entry is 5,500 yen per person per day with the rental wear, and free for guests in a suite.
20 metres by 8, under the Club’s skylight, with full-height windows onto Tokyo and, on clear days, Fuji; the Technogym gym and the stretching studio run along both sides. It is open from 6am to 10pm, and closes on 10 December 2026 for its annual maintenance.
Shinjuku station is 16 minutes away on foot, 1,202 metres; the free 9-seat shuttle leaves every 30 minutes from 9am to 9pm, and Tochomae on the subway is 10 minutes away. Source: hyatt.com
The baths cost extra: 5,500 yen per person per day, rental wear included, according to the Club’s page; they are free for guests in a suite and on the A Place Apart offer. Source: 166 Google reviews read, 10 December 2025 to 7 October 2026
The station is a walk. On OpenStreetMap’s streets the west exit of Shinjuku is 16 minutes away, 1,202 metres; the free 9-seat shuttle leaves the entrance every 30 minutes from 9am to 9pm. Tochomae on the subway is 10 minutes away.
The baths cost extra: 5,500 yen per person per day, rental wear included, according to the Club’s page. They are free for guests in a suite and on the A Place Apart offer; anyone not staying can only get in as a club member.
Reaching your room means changing lifts: from the ground floor to the 41st-floor lobby, then another lift to the room floors, and a third for the Club. The corridors are long and the lighting low, and it takes a little while to find your way, guests wrote in February, April and June 2026.
Children aged 3 to 12 may use the pool only from 8am to 6pm, with an adult; nobody under 20 is admitted to New York Bar or the Peak Bar, even with a parent, according to the official pages.
The Club’s pages say nothing about tattoos, but Booking.com warns that guests with tattoos may not be allowed into the shared baths or other areas where the tattoos would show.
Some waiting recurs in the Google reviews written since the reopening. Between January and July 2026, 5 guests describe bags not brought up or no help with luggage, and 3 a wait for their room at check-in; between April and September 3 describe a wait at breakfast in Girandole, at the door or at the table.
From Haneda in 45 minutes by car, from Narita in 90; from Shinjuku Station on foot, by shuttle or by taxi
| From Haneda | 22 km: about 45 minutes by taxi or by the hotel’s car, which costs 52,000 yen for up to 8 guests, and about 70 minutes on the Airport Limousine Bus, which stops at other hotels first, according to the transport page |
|---|---|
| From Narita | 76 km: about 90 minutes by taxi or car, 82,000 yen with the hotel’s car, and about 2 hours 10 minutes by bus, according to the same page |
| Shuttle to Shinjuku | Free, every 30 minutes: from the hotel entrance from 9am to 9pm, and from the west side of the station, next to L Tower, from 9.15am to 9.15pm, according to the transport page |
| On foot | 16 minutes, 1,202 metres, to the west exit of Shinjuku Station; 10 minutes, 770 metres, to Tochomae on the Toei Oedo line, on OpenStreetMap’s streets |
| By car | The tower’s car park has 400 spaces: 4,800 yen a night for hotel guests, 6,800 yen with valet parking, according to the transport page |
Times, airport distances and prices from the official transport page, read on 7 October 2026; walking times are calculated on OpenStreetMap’s streets from Shinjuku Park Tower. The same site’s information page lists self-parking as free, while the transport page charges 4,800 yen a night.
The hotel, Shinjuku Station and the subway, the Metropolitan Government Building, the parks and the bar alleys. Tap a place for the walking time.
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The pool on the 47th floor is open until 10pm; the baths on the 45th open at 9am.
Girandole serves breakfast until 10.30am.
Under the glass pyramid and the bamboo, the Peak Lounge stays open until 5pm; the Peak Bar follows until 11.30pm.
New York Bar opens at 5pm with no booking needed, jazz every night and last call before midnight.
New York Grill serves dinner until 10pm, Kozue until 9pm except on Wednesdays, and Girandole until 8.30pm.
The platforms’ scores, read on 7 October 2026, and what guests who came after the reopening have to say.
On 7 October 2026 Google showed 4.5/5 from 4,602 ratings, most of them older than the restoration. The figures by theme come from the 166 reviews with text written since 9 December 2025, the day it reopened, in many languages: 124 give 5 stars. These are guests’ own accounts of their stays, which we have not checked.
Google4,602 reviews4.5/5
Tripadvisor4,747 reviews4.7/5
Booking.com132 reviews9.2/10
MICHELIN Guide Hotelsguest rating 19.6/201 Key6 stays described on Google between March and June 2026, after the reopening.
GoogleIn March 2026 a couple upgraded to a Deluxe on the 48th floor remember breakfast above all: a main course and a small, careful buffet, excellent coffee and, near the end, the chef bringing round a tray of madeleines straight from the oven. The station, they add, is a quarter of an hour on foot, which tells by the end of the day.
GoogleIn April 2026 a couple describe the sauna on the 45th floor, spacious and well designed, and the lift up to the 47th for the pool and gym. Another guest that month lists the circuit: cold room, sauna, cold plunge, hot soak and a relaxation room with snacks.
GoogleIn June 2026 a family who know Tokyo well found the room very spacious and the Japanese breakfast worth trying at least once, but would not come back for the location: the station shuttle runs every half hour and is sometimes full, which means waiting for the next.
GoogleIn June 2026 a guest writes that anyone who likes dark interiors will like this hotel, and that the rooms are spacious. From the entrance to the lobby, from the lobby to the room and from the room to the pool the way is confusing, they add, and children could be heard running and shouting in the rooms nearby.
GoogleA couple not staying at the hotel went up to New York Bar as it opened at 5pm in May 2026 and were seated at once. They meant to leave before 6.30pm, when the music charge begins, but stayed for the jazz and the sunset; the staff printed them a souvenir photograph.
GoogleIn April 2026 a guest rated the spa as meticulous and the breakfast as superb, but failed the service: in 4 nights nobody came to turn the room down, and the water and coffee pods were not replaced. They say they will not be back.
The questions people ask before booking Park Hyatt Tokyo, answered from sources read on 7 October 2026.
A 5-star Hyatt on floors 39 to 52 of Shinjuku Park Tower, Kenzo Tange’s skyscraper in Nishi-Shinjuku, opened in 1994 as the first Park Hyatt in Asia. Hyatt’s announcement of 9 December 2025 reports its reopening after a 19-month restoration, the most thorough of its 30 years, and the Michelin Guide credits the Paris studio Jouin Manku and gives it one Key.
The room count depends on which line you read: the text of the rooms page says 171, 29 of them suites, while the same page’s description says 177, with 23 suites.
Yes. Sofia Coppola’s film, released in 2003, is set here, and the offers page recalls its scenes at New York Bar, which has turned them into the LIT cocktail: sake, cherry blossom and peach liqueurs, cranberry juice and lime. 2 guests in 2026 write that they came because of the film.
The rooms page, read on 7 October 2026, lists 19 types. Rooms run from the 45 m² King on the 43rd and 44th floors, whose window does not face the city, to the 65 m² corner Premiers; suites from the 85 m² Park Suite to the 290 m² Presidential on the 51st floor, with a grand piano, a steam sauna and a dining room for 10.
Every type has a separate shower, a deep tub, a double vanity, Aesop products, a yukata and a 55 or 65-inch 4K TV; the official FAQs add USB-A and USB-C sockets and Chromecast. The pages for the King City View, the Twin, the Corner Premium and the King Premier rule out an extra bed.
According to the official room pages, the city or Fuji can be seen from the 55 m² Deluxes, the 60 m² Corner Premiums and the Park Deluxe Suite with a king bed; the 2-double Premier on the corners of the 51st floor and the Ambassador Suite see both. The official FAQs warn that the view depends on the room type and its position, and that a preference can be noted when booking, without a guarantee.
At Kozue, says the dining page, Fuji is visible from every table on clear winter days; guests note that it disappears in haze or cloud.
At 3-7-1-2 Nishi-Shinjuku, the skyscraper district west of the station, beside Shinjuku Chuo Park, according to the official FAQs. On OpenStreetMap’s streets the station’s west exit is a 16-minute walk, 1,202 metres, Tochomae on the Toei Oedo line 10 minutes, and the Metropolitan Government Building, with its free observatory, 7.
Around it are offices, hotels and the park, and guests value the calm: the evening districts are a long walk away; the free shuttle runs to the station every half hour, and a taxi takes 5 minutes, according to the transport page.
Haneda is 22 km away: about 45 minutes by taxi, traffic permitting, or by the car the hotel books, 52,000 yen in a sedan for 2 guests or a van for up to 8, and about 70 minutes on the Airport Limousine Bus, which calls at other hotels before Park Hyatt, according to the transport page. Narita is 76 km away: about 90 minutes by taxi or car, 82,000 yen with the hotel’s car, and about 2 hours 10 minutes by bus.
Yes. The transport page lists the 400 spaces of Shinjuku Park Tower, which is connected to the hotel, at 4,800 yen a night for hotel guests, and valet parking at 6,800 yen a night; visitors who only come to eat pay 330 yen per half hour, with 1 hour free on a 3,000 yen bill in the restaurants and 2 hours on 5,000 yen. The rate holds: the Japanese version of the same page gives the same 4,800 yen a night for hotel guests, according to the official site, read on 15 October 2026.
It is indoors, 20 metres by 8, on the 47th floor under the skylight of Club On The Park, with full-height windows onto Tokyo and Fuji and the gym and stretching studio on either side, according to the main page. The Club’s page adds light dishes and drinks served by the pool.
A guest in February 2026 found 2 lanes for swimming and one for children, who may use it from 3 to 15 with an adult, and from 3 to 12 only from 8am to 6pm.
It is indoors, so you can swim in any season: it opens every day from 6am to 10pm, according to the Club’s page, and the only closure announced is Thursday 10 December 2026, for annual maintenance, while the gym stays open. The official pages read do not say whether the water is heated or at what temperature.
No: Park Hyatt is a city hotel at the top of a Nishi-Shinjuku skyscraper, and none of the official pages mentions a beach or the sea. The place to swim is the indoor pool on the 47th floor; the nearest green space is Shinjuku Chuo Park, 8 minutes on foot, 585 metres, on OpenStreetMap’s streets.
The dining page lists 7, plus 24-hour room service: New York Grill, an American grill, lunch from 11.30am to 2.30pm and dinner from 5.30 to 10pm; New York Bar from 5pm to midnight; Girandole by Alain Ducasse, a French brasserie, from 7 to 10.30am, noon to 2.30pm and 5.30 to 8.30pm; the Peak Lounge & Bar from noon to 11.30pm, with afternoon tea until 5pm; and Kozue, Japanese, closed on Wednesdays.
On the tower’s ground floor are the Pastry Boutique, from 11am to 7pm, and the Delicatessen, from 11am to 8pm. New York Bar and the Peak Bar take no bookings; the house rules bar shorts after 5pm at the Grill, the Bar and Kozue, and sportswear everywhere. The FAQs promise vegetarian, vegan and gluten-free dishes.
At Girandole, with a Japanese breakfast among the choices, according to the official FAQs, which say whether it is included depends on the rate; Google Hotels lists it as an extra charge. Guests describe 2 formats, the Japanese set served at the table and the Western buffet with a main course, and name it among their reasons to return.
In busy months there can be a wait at the door, up to a quarter of an hour according to guests in April and June 2026.
The dining page does not keep it for residents: the bar opens at 5pm, takes no bookings and does not admit anyone under 20. In May 2026 a couple without a room went up as it opened and were seated straight away.
The bar’s own page, read on 11 October 2026, gives the charge for the live music that the May couple mention: ¥3,300 a person from 6.30pm; hotel guests, a visitor wrote in September 2026, walk in without booking.
It takes up the 45th and 47th floors and is reserved for hotel guests and club members, according to the Club’s page: 7 treatment rooms including a private spa suite, dry and steam saunas, marble whirlpools, cold plunge pools, hot and cold stone baths and relaxation lounges. The main page gives the Club, spa and gym together, 2,100 m² on 2 floors under a skylight.
2 guests in 2026 call it an onsen, but the official pages make no mention of spring water.
The baths cost 5,500 yen per person per day, rental wear included, and are free for guests in a suite, according to the Club’s page; the A Place Apart offer for suites includes access to the Club on the 45th floor, and guests with Hyatt’s Globalist status say they had it free.
Anyone not staying gets in only as a member: the page points to Club membership and publishes no day pass.
The spa opens from 9am to 9pm and the pool from 6am to 10pm, every day, according to the official page. For treatments the page gives the Club’s email address and no online booking calendar; it mentions no booking for the pool, saunas or gym, and a guest in February 2026 says you sign in at the desk on the 45th floor before going up to the 47th.
Treatments follow the seasons and blend Japanese and Western techniques, says the Club On The Park page: a full-body ritual with stretching, acupressure and seasonal oils, and the Tokyo Elixir Facial with Omorovicza products, rhythmic massage and rose quartz. The pages read on 7 October 2026 publish no menu, prices or treatment lengths.
The Club’s pages say nothing about tattoos. Booking.com, in the terms read on 7 October 2026, warns that guests with tattoos may not be admitted to the shared baths or areas where tattoos would be visible. The rental wear comes with the 5,500 yen fee, and a guest in February 2026 says swimwear and gym clothes are lent at the desk on the 45th floor.
Yes, with a few rules. The official FAQs list cots, high chairs, baby baths, step stools, robes and children’s toiletries, and connecting rooms in some types; Booking.com gives a free cot up to 2, a free extra bed from 3 to 12 and 12,650 yen a night from 13, when children are charged as adults. Extra beds exist only in some rooms, the FAQs warn.
In the pool, children aged 3 to 12 are allowed only from 8am to 6pm; families in April and August 2026 describe wooden toys left in the room and staff who were kind to the little ones.
No: the hotel’s policies admit service animals only.
The Library on the 41st floor, with more than 2,000 books on art, culture and history chosen by the interior designer John Morford; Club On The Park, with the pool, a Technogym gym, personal trainers for a fee and the spa; the concierge, laundry, digital check-in and free Wi-Fi, according to the main page. A guest in September 2026 also remembers live music in the lobby at night.
4 spaces, according to the events page: the Ballroom, the largest, 405 m² for 320 guests, with a video wall, a musicians’ balcony and a 188 m² panoramic foyer; the Venetian Room, 170 m² for 147; the Drawing Room, 130 m² for 84; and 2 boardrooms for 12 on the 48th and 49th floors, each with a 75-inch screen. Wi-Fi is free throughout the hotel, its restaurants and bars, say the FAQs.
Yes. The weddings page offers a Western-style chapel with a white marble floor and a 1-metre solid silver candelabra, and 3 rooms for the reception: the Ballroom for up to 320 guests, the Venetian Room for up to 147 and the Drawing Room for up to 84, with the menu, the cake and the flowers made in house. The site publishes no prices or packages.
The official pages read on 7 October 2026 publish no menu or event for New Year’s Eve, and the dining page announces no closures: New York Grill serves dinner from 5.30 to 10pm and New York Bar stays open until midnight every day. On Google Hotels the night of 31 December 2026 is the most expensive between October and January.
Closed for the restoration from May 2024, it reopened on 9 December 2025, as Hyatt’s release announced, and the official pages list no seasonal closures. 2 breaks remain: the pool closes on 10 December 2026, and Kozue every Wednesday except public holidays. On Google Hotels, read on 7 October 2026, every night from 8 October 2026 to 31 January 2027 had a price.
Google Hotels, read on 7 October 2026, for 2 adults and one night, with taxes and service included, as the sellers’ links show: 195,379 yen on 8 October 2026, 341,404 yen on Saturday 17 October, 180,078 yen on 20 October, 342,560 yen on 15 November, 188,904 yen on 30 November, 149,528 yen on 8 December, 335,088 yen on 24 December, 363,474 yen on 31 December and 135,907 yen on 15 January 2027.
Of the 116 nights read, from 8 October to 31 January, none was without a price: the dearest is New Year’s Eve, and the cheapest fall in mid-January. The calendar shows the day’s lowest price, in yen and for the Japanese market, without naming the room or saying whether breakfast is included. For 8 October the card gave 200,264 yen on the official site and 198,813 yen on EaseMyTrip; Tokyo’s accommodation tax, per person per night, is extra and paid at the hotel, Booking.com warns.
For the night of 8 October 2026 the Google Hotels card showed almost the same price everywhere: the official site, Booking.com and Trip.com at 200,264 yen, Hotels.com and Expedia at 199,864, EaseMyTrip at 198,813.
Hyatt’s own site has a World of Hyatt member rate and, on the offers page, A Place Apart for suites, with daily breakfast, a $200 credit per stay and the Club, valid until 31 December 2027, and Journey Through Japan, booked 30 days ahead, with breakfast, a welcome cocktail, a gift, a private architecture tour on Kenzo Tange and Kengo Kuma, and a return transfer to the nearest airport or station, until 31 August 2027.
No: no official page mentions golf. The offers page lists the member rate, World of Hyatt bonus points and the A Place Apart and Journey Through Japan packages; among the services, the Michelin Guide notes only golf nearby.
The prices Google Hotels shows for Japan already carry tax and service: for the night of 8 October 2026 the Booking.com link on the card gives a total of 200,264 yen, 42,264 of it taxes and charges, and the Agoda and Expedia links 199,864 yen, 41,864 of it. Tokyo’s accommodation tax, per person per night, is outside those totals: Booking.com says it is paid at the hotel and gives no amount.
On Hyatt’s own site the terms of the A Place Apart offer warn that its rate excludes service charges and taxes. For afternoon tea, a guest in July 2026 quotes 9,900 yen including tax, service extra.
Also paid separately: the baths outside the suites, parking, an extra bed from age 13 and the car to the airport.
Check-in from 3pm and check-out by noon, according to the official FAQs; early arrival and late departure depend on availability, the rate and World of Hyatt status. Booking.com asks for photo ID and a credit card on arrival.
On 7 October 2026 Google gave 4.5/5 from 4,602 ratings, Tripadvisor 4.7/5 from 4,747, with a Travellers’ Choice award, Booking.com 9.2/10 from 132, with value for money at 8.5, and the Michelin Guide 19.6/20 from 27 ratings.
Among the Google reviews written after 9 December 2025 the view, breakfast, the Club and New York Bar keep coming back, and with them the distance from the station, the change of lifts on the way to the room and some waiting: for bags, at check-in and at breakfast.
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This guide is written with Lumina, the marketing system for hotels.
