Moon Palace Cancun

Moon Palace Cancun is an all-inclusive Sunrise resort in The Palace Company’s Moon Palace brand. Its current catalogue has 9 room types, with its own booking flow at bookingscancunpr.moonpalace.com. The current official pages read on 17 October 2026 do not give a total room count or an exact reopening date. Its stay includes all-inclusive access to neighbouring Moon Palace Nizuc. The Grand has a separate booking and its own water park. NIZUC Resort & Spa at Punta Nizuc is another hotel. Official source.

Meals and drinks at the included restaurants and bars, the minibar, Wi-Fi and 24-hour room service. The official FAQ includes tax and gratuities in the all-inclusive plan; spa services, golf, excursions and transfers have their own charges and conditions. Official source.

Google Hotels, read on 17 October 2026 for 2 adults, showed 5,964 pesos for 18 October 2026, 6,566 pesos for 16 November 2026 and 6,856 pesos for 1 December 2026, each a single-night reading. The calendar returned 295 priced nights and 85 without a figure; it does not identify the room, meal plan or tax inclusion. A series of calendar prices remains separate from a quote for a continuous stay. Google Hotels.

The current official catalogue lists 9 categories: Superior Deluxe Garden View and Ocean View, Honeymoon, Swim Up, Governor, Family Deluxe, the 2-bedroom Presidential, Junior Suite Golf Course View and Two Bedroom Suite Golf Course View. The 2 golf-course categories include a cart for personal use. Official source.

The current official room pages read on 17 October 2026 do not give floor areas; the categories differ by view, beds, layout and pool access. Official source.

The Superior Family Deluxe has 2 connecting bedrooms, a king bed and 2 doubles. The catalogue allows up to 7 guests, with the 7th a child on a rollaway. Garden View, Ocean View and Swim Up allow up to 5, with the 5th a child on a rollaway; those layouts differ from having 2 separate bedrooms. Official source.

It has a patio with direct pool access, a king or 2 double beds, a whirlpool bath and 24-hour room service. The published maximum is 5 guests, with the 5th a child on a rollaway. Official source.

The Superior Honeymoon Suite page lists a king bed, sea views and a maximum of 2 people; it does not publish a minimum age for this category. The resort welcomes families; Noir and some other bars are for adults. Official source.

The pools are outdoors, with children’s areas and the FlowRider simulator. The official FAQ explicitly names Sunrise in its winter heating programme at 28–30°C. General published pool hours are 7am–7pm, subject to change. Official source.

Children aged 4 and over can join the Playroom’s supervised activities. Under 4s must remain with a parent or adult family member. The Wired Lounge has arcade and console games, with food and drinks. Official source.

Including access to neighbouring Moon Palace Nizuc, the combined choice is 17 restaurants and 13 bars. In Sunrise, Agra serves Indian cooking, Momo Pan-Asian dishes and teppanyaki, Gondola Italian food, and Pier 8 seafood and grills. Los Caporales, Carvao and El Manglar are at Moon Palace Nizuc. Official source.

Bugambilias lists its breakfast buffet from 6:45am to 11am without reservations, and lunch from 12:30pm to 5pm. Some dinner restaurants require a reservation, available through the Palace Resorts app. At Bugambilias, clothes must be dry and men must wear a shirt or T-shirt. Official source.

The resort is on the seafront, with a beach and snacks and drinks service. Sargassum can change conditions along the shore; Palace describes a programme of collection and mechanical beach cleaning. For a holiday built around sea swimming, conditions during your travel dates matter alongside the room. Official source.

O Spa treatments carry an extra charge. At Moon Spa & Golf Club, the spa has 35 individual and double treatment rooms, a Golden Suite and a hydrotherapy journey, with massages, facials and body treatments. The current offer caps spa use of Resort Credit at USD 100, with a 16% fee payable separately. Official source.

O Princess offers treatments for girls aged 4–12. The current pages read do not establish a general spa day pass for people staying elsewhere or a standalone hydrotherapy price. Official source.

The Jack Nicklaus Signature course has 27 holes and golf services are listed as an extra charge. The 2 Golf Course View room categories include a cart for personal use; that room benefit does not establish complimentary green fees. Official source.

The official FAQ provides free parking for guests and event attendees, with valet or self-parking. Capacity can be limited at some properties. Official source.

The measured road route from Cancún CUN to the resort is 12.6 km, around 17 minutes without traffic or waiting. Airport transport is charged separately unless expressly included in the reservation. For the group’s arranged service, the FAQ requires arrival details at least 48 hours before check-in. Official source.

The complimentary lobby shuttle runs every 30 minutes, 24 hours a day, according to the official FAQ. Transport to other group properties has separate conditions and charges. Official source.

Beyond What You Imagined, read on 17 October 2026, can be booked through 27 October 2026 for stays through 23 December 2027. It offers up to 45% off the hotel and USD 500 Resort Credit for at least 4 nights. Terms require a new direct reservation; 26 December 2026–1 January 2027 is excluded. Official source.

The current promotion covers children and teenagers aged 0–17 with at least one paying adult in the same room, within its occupancy limit. Ages must be declared when booking and proved at check-in; a guest who is already 18 on arrival pays the difference. Official source.

Credit applies to the selected services listed in the offer. Services paid with Resort Credit carry a 16% fee, payable separately in cash or by card. Under the USD 500 offer, no more than USD 100 of credit can be used for spa services. Official source.

The Petite Package starts at USD 2,150 for up to 10 guests. For larger events, Lake Terrace lists up to 300 for cocktails and 180 for a buffet; Meditation Garden accommodates 80 for a ceremony and 30 for a buffet. Each package and venue has its own conditions. Official source.

The official sources read on 17 October 2026 do not publish an identifiable menu or programme for 31 December 2026. Official source.

Check-out is at noon; the FAQ provides for the full daily rate to be charged after that time. Pets are not allowed. The group policy accepts certified service dogs with the required documentation. Official source.

The official offer read on 17 October 2026 accepts stays through 23 December 2027. The official pages consulted on 17 October 2026 do not publish seasonal opening or closing dates.