Rosewood Mayakoba stands on the lagoons of Mayakoba, between Cancún and Playa del Carmen on the Riviera Maya, where a boat takes you to your suite and every suite has its own heated plunge pool.
A week here, month by monthFor couples who want a butler and a beach club on the sand, single nights for 2 adults start at 17,783 pesos (MXN) from 15 to 17 November 2026, the lowest seller on Google. Those who want Playa del Carmen’s evenings on foot would choose a hotel in town, as Mayakoba is a gated enclave without cars.
Official suites and villas The hotel’s policiesWould you go?
Keep it among your hotels and see it on the budget globe, month by month.
For 2, I would ask for the Deluxe Overwater Lagoon Suite, which the hotel calls ideal for couples and which floats above the lagoon; 2 returning guests, writing in July 2022 and July 2023, chose it.
Each night from 15 to 17 November 2026, searched alone, showed 17,783–18,565 pesos on 17 October 2026, while 1 January 2027 reached 86,802 pesos. I would compare those November dates first.
Suite rates, quoted in US dollars, carry 16% VAT, 5% occupancy tax, a 15% service charge and an eco fee of 50.91 pesos per suite per night; a third guest aged 12 or over adds USD 130 a night.
Every Wednesday at 10.30am the resort holds free workshops on balance and self-care, and every Monday at 9am a free meditation with copal resin and cacao opens the week.
The 129 suites and villas are spread along the canals of Mayakoba, a gated, car-free enclave of mangroves and lagoons that the resort shares with Alila, Banyan Tree and Fairmont, with a mile of beach on the Caribbean. You get about by electric boat, golf cart, bicycle or on foot along a trail of nearly 5 km, and the hotel says turtles glide up to the suites. Guests love the bikes and the boat rides; in 2019, 2023 and 2025, 3 of them write of waiting for a golf cart, once for an hour and a half late at night.
Every suite has a butler and a heated plunge pool. The Beachfront Studio Suite, 72 m² inside and 61 m² outside, sits a few steps from the sand and faces the sea; the Deluxe Overwater Lagoon Suite stands over the water and, like the 2-storey Lagoon Loft Suite beside the spa, takes adults only. With small children the hotel itself suggests the Beachside Lagoon View and Deluxe Lagoon suites, whose bedrooms close off with doors; groups have 11 lagoon residences of 2 to 5 bedrooms, each with a heated pool and a boat dock.
Casa del Lago serves chilaquiles and huevos rancheros at breakfast, from 7am to 11:30am, and Italian dinners from 6pm; Punta Bonita, reopened in March 2026, cooks ceviche by day and Mediterranean plates at night beside the sea. On Wednesdays and Saturdays La Ceiba lays one long table under a ceiba tree for hotel guests, and Zapote Bar, 74th in North America’s 50 Best Bars ranking in 2025, pours Mexican craft spirits until midnight. Breakfast is not in the room-only rate, and Agave Azul is marked temporarily closed.
Sense, A Rosewood Spa sits on its own island in the jungle: 12 treatment rooms, a temazcal led by a shaman, and a heated hydrotherapy pool, sauna and steam room that every guest may use free from 8am to 8pm, from the age of 16. The beach divides guests: in July 2025 a reviewer writes of seaweed strong enough to smell, and in July 2026 another of seaweed cleared every day, and in September 2024 and April 2025, 2 returning guests describe a shore largely washed away.
Lumina Guide 2027
Rosewood Mayakoba stands on the lagoons of Mayakoba, between Cancún and Playa del Carmen on the Riviera Maya, where a boat takes you to your suite and every suite has its own heated plunge pool.
How we choose the hotelsAmong the hotel’s regulars, a guest on a third stay who wrote in March 2023 says the staff make guests feel right at home. Back for a tenth time, one who wrote in June 2022 found housekeeping remembered requests from previous years. A guest on a third visit who wrote in February 2023 liked the updated decor in the rooms, nicer and more comfortable than before, and has had the La Ceiba dinner on each visit. After 3 stays, one who wrote in June 2026 highly recommends that dinner. Having stayed many times, one who wrote in September 2024 advises the leap to a beachfront villa for those who can afford it.
Every returning-guest candidate was read; visits, trips and plans to return that do not state an earlier stay at this hotel were left out.
What we found reading the hotel’s own pages, one thing at a time.
Mayakoba’s lagoons, mangroves and beach, crossed by boat and bicycle
Arrival by boat and a heated plunge pool at every suite
23 types, from 72 m² suites to a 6-bedroom estate on the beach
Casa del Lago, Punta Bonita, La Ceiba’s garden dinner and Zapote Bar
A spa on its own island, with a temazcal and 12 treatment rooms
What do Rosewood Mayakoba’s guests say? They write it in their reviews, even those who only came for a drink or dinner: we read every one and tell the 5 things that matter, from the location to the bill.
Nearly every guest who mentions it is happy with it. You reach the suite by boat and get about by bicycle or golf cart among lagoons, mangroves, iguanas and the beach; others write of seaweed on the shore in summer.
Nearly every guest who mentions it is happy with it. Guests come back to the plunge pool, the outdoor shower and the space of the suites; more than one singles out the Wellness Suites beside the spa.
9 in 10 guests who mention it are happy with it. Guests describe butlers they can text, who book dinners and boats and prepare surprises for birthdays; others write of waiting for a golf cart late in the evening.
In September 2026 a guest remembers good juice and fresh fruit every morning, and others the eggs cooked to order; one would have liked a full buffet, and on the room-only rate breakfast is paid separately.
6 in 10 guests who mention the price find it fair. Those who write well of it say the boat arrival, the suites and the service are worth the outlay; others find food and drink outside the rate dear, about USD 30 for a starter according to a guest in July 2026.
On location it comes ahead of the 4 other hotels it is compared with on the Riviera Maya.
On the room it comes ahead of the 4 other hotels it is compared with on the Riviera Maya.
| What | Score out of 10 | Guests who mention it | Happy |
|---|---|---|---|
| Location | 8.8 | 118 | 96% |
| Room | 8.8 | 91 | 96% |
| Staff and service | 8.9 | 322 | 89% |
| Breakfast | 6.9 | 15 | 67% |
| Price | – | 36 | 56% |
The scores come from 500 Google reviews with text, left from 8 October 2019 to 28 September 2026. The other hotels are the ones weighed for a stay on the Riviera Maya: for each we read its latest 500 Google reviews with text, or all of them where there are fewer, as of 17 October 2026. The score is the average of what they say, from 0 if they speak of it very badly to 10 if they speak of it very well. Where only a few mention something, the score stays close to the guide’s average: a handful of voices does not make a reputation.
The hotels we weigh it against on the Riviera Maya:
Price: for two on the night of 16 November 2026, from 17,783 pesos (seen on Google Hotels on 17 October 2026).
From 23 May to 10 September 2027, the calendar shows single nights for 2 adults from 18,457 to 31,091 pesos (MXN); from 20 December 2026 to 22 May 2027, they run from 25,729 to 86,802 pesos. I would compare those summer dates before fixing a winter stay.
| Period | Mexican pesos a night |
|---|---|
| 17 October to 5 November 2026 | 13,690–32,363 |
| 6 November to 19 December 2026 | 16,587–56,097 |
| 20 December 2026 to 22 May 2027 | 25,729–86,802 |
| 23 May to 10 September 2027 | 18,457–31,091 |
The lowest seller’s price on Google Hotels for each night searched alone for 2 adults, read on 17 October 2026; room, meals and tax inclusion are unspecified, and this calendar stops on 10 September 2027. The night of 26 October 2026 stands apart at 15,626 pesos, as does 27 October 2026 at 30,476 pesos. No price appeared from 24 to 31 December 2026, from 24 to 27 January 2027 or on 13 and 14 February 2027. Booked as 7 nights from 16 November 2026, the lowest seller Google listed that day asked 24,881 pesos a night; the hotel’s own listing, 30,608 pesos.
The boat through the mangroves past the overwater suites, a rooftop plunge pool facing the sea, the beach at Aquí Me Quedo, the spa pool under its pergola, a cenote, breakfast and a cocktail at Zapote.
YouTube
YouTube
YouTube
YouTube
YouTube
YouTube
YouTube
Sense sits apart in the jungle with 12 treatment rooms, a shaman-led temazcal, the Kuxtal sensory garden and a heated hydrotherapy pool for adults. The pools, sauna and steam room are free for guests from 8am to 8pm; the spa admits guests from 16.
Open from noon to midnight to guests and visitors alike: Mexican craft spirits from small producers, live-fire Yucatecan plates with a Lebanese accent and live music every evening. In 2025 it ranked 74th on North America’s 50 Best Bars.
On Wednesdays and Saturdays from 7pm the Chef’s Garden Dinner sets one long table under a sacred ceiba tree: several courses cooked over open fire, live music and Mexican wines, for hotel guests only and by reservation.
The beach club, open from 9am to 5pm, has 3 plunge pools, a thatched palapa and La Cantina, a vintage food truck serving ceviche and Tijuana-style shrimp tacos from 11am; on Thursdays it hosts a Mexican grill with live music.
El Burrodromo is one of 3 cenotes inside Mayakoba: the guided visit shows its rock formations, clear water and resident bats, and children who complete it receive a Cenote Explorer badge.
Greg Norman’s 18-hole, par-72 course runs through jungle, mangroves and canals to the sea, where hole 15 plays towards the shore. The first tee time is 7am, and the LPGA’s Riviera Maya Open was played here from 27 April to 3 May 2026.
It is not all inclusive. Full board, 3 meals a day, costs USD 190 plus 21% tax, drinks excluded, and is not sold in the festive season; breakfast comes with some offers and daily in the private residences. Source: rosewoodhotels.com
Rates are room only and quoted in US dollars; the hotel policy adds 16% VAT, 5% occupancy tax, a 15% service charge and an eco fee of MXN 50.91 per suite per night. Mexican law requires payment in pesos, so cards are charged in MXN.
It is not all inclusive. Full board, 3 meals a day, costs USD 190 plus 21% tax, drinks excluded, and is not sold in the festive season (hotel policy); breakfast comes with some offers and daily in the private residences.
Seaweed reaches the beach in summer despite the barrier installed in December 2019: a reviewer in July 2025 could smell it at the beach pool, and one in July 2026 saw it cleared every day. In September 2024 and April 2025, 2 returning guests describe a beach largely washed away, with loungers moved onto the lawn (Google reviews).
The Deluxe Overwater Lagoon Suite and the Lagoon Loft (Wellness) Suite take adults only, the spa admits guests from 16, and the kids’ club takes children from 4 who are toilet-trained (family FAQ).
Agave Azul, the Asian and Baja restaurant, is marked temporarily closed; Punta Bonita reopened in March 2026 after its renovation.
Cats and dogs pay USD 150 plus 16% VAT per stay; on a lead they may go into restaurants, bars and pool areas, never onto the beaches (hotel policy), and the 2025 pet policy sets a limit of 4.5 kg for dogs.
| Address | Km 298 of the federal highway from Cancún to Playa del Carmen, 77710 Playa del Carmen, Quintana Roo, Mexico |
|---|---|
| Cancún airport | 28 miles, about 45 km, and 30 to 40 minutes by car according to the hotel’s location page; it arranges chauffeured SUVs with meet-and-greet, at a price it does not publish. |
| Inside Mayakoba | Electric boats through the canals, golf carts, bicycles or the nature trail of nearly 5 km, all free, according to Mayakoba’s FAQ. |
| By car | Free parking and valet parking appear on the Google Hotels card; the hotel’s pages publish no parking fee. |
| Arrival and departure | Check-in from 3pm, check-out at noon; for early arrivals and late departures the spa’s changing rooms are available (policy). |
The hotel’s distances, hours and fees, read on 17 October 2026.
Playa del Carmen, Quintana Roo
Loading map…
Recommended for you
Punta Bonita opens for breakfast, with panoramic views of the Caribbean setting the tone.
Aquí Me Quedo, the beach club, opens from 9am to 5pm, with toes-in-the-sand dining facing the Mexican Caribbean.
La Fondita, a cantina inspired by Mexico City’s casual eateries, serves street food such as tostadas until 5pm.
By night, the lagoon-view Casa del Lago turns to fine dining, with a menu that keeps changing.
Zapote Bar becomes a drinks destination with live music every evening, open until midnight.
Google showed 4.8/5 from 1,736 ratings on 17 October 2026. Of the 1,736 reviews collected, 842 have text; for the themes we read the latest 500, from October 2019 to 28 September 2026. Dates are those of publication; we have not verified the stays.
GoogleA father and son came to mark a graduation: the room was decorated when they arrived, and over 6 nights cakes and desserts kept appearing. Their butlers booked dinners and activities before being asked, and gave them water for the heat before a day at Chichén Itzá.
GoogleA couple stayed a week in a Wellness Suite and never left the property: a small boat took them to the room, the butlers answered by text, and Zapote Bar, with its DJ and cocktails, became their favourite evening.
GoogleIn July a guest found the seaweed on the beach excessive, though it was cleared every day so that guests could swim, and missed a strong Mexican restaurant on the property; Zapote Bar, they wrote, has an awesome vibe.
GoogleA couple on a 3-night stay had a suite reached by land and by water and got about by bike and golf cart; their one warning was the mosquitoes at night, so pack repellent.
At km 298 of the federal highway between Cancún and Playa del Carmen, inside Mayakoba, a gated enclave of lagoons, mangroves and a mile of Caribbean beach that it shares with Alila, Banyan Tree and Fairmont. No cars run among the lagoons: you get about by electric boat, golf cart, bicycle or on foot along a trail of nearly 5 km (Mayakoba’s FAQ). Guests describe it as quiet and private; in June 2026 one warns about mosquitoes at night.
A Rosewood resort of 129 suites and villas, according to its fact sheet. It opened in January 2008 with 128 suites; in October 2019 Rosewood announced the refurbishment of its suites and 8 new Wellness Suites. On the hotel’s awards page, Forbes Travel Guide rates it Five-Star in 2026, the spa included, and the MICHELIN Guide gives it Two Keys.
All 8 suite types come with a butler and a heated plunge pool. For the sea, the Beachfront Studio Suite sits a few steps from the sand and the Rooftop Ocean View Suite has its pool on the roof; for the lagoon, the Deluxe Overwater Lagoon Suite is built over the water and, like the 2-storey Lagoon Loft Suite beside the spa, takes adults only. With small children the hotel suggests the Beachside Lagoon View and Deluxe Lagoon suites; groups have 11 lagoon residences of 2 to 5 bedrooms, each with a heated pool and a dock (official list).
Google Hotels, read on 17 October 2026 for 2 adults, displayed 17,783 pesos (MXN) for the night of 16 November 2026, 25,729 pesos on 20 January 2027, 34,246 pesos on 29 March 2027 and 18,457 pesos on 22 August 2027. In November the dearest night was 27 November 2026, at 56,097 pesos, and the dearest of the calendar was 1 January 2027, at 86,802 pesos; no price appeared from 24 to 31 December, which does not establish a closure. These are calendar prices for individual nights, with the room, meals and tax inclusion unspecified; they do not quote a continuous stay.
Official rates are quoted in US dollars, per suite and per night, room only. The hotel policy adds 16% VAT, 5% occupancy tax, a 15% service charge and a local eco fee of MXN 50.91 per suite per night; a third guest aged 12 or over costs USD 130 a night. Mexican law requires payment in pesos, so cards are charged in MXN.
No. The standard rate is room only. Full board, with breakfast, lunch and dinner, costs USD 190 plus 21% tax, drinks excluded, and is not sold in the festive season (hotel policy). Breakfast comes with some offers, such as Rosewood Escapes, and daily in the private residences; otherwise a continental breakfast costs MXN 750 on Casa del Lago’s menu.
The hotel lists 8 restaurants and bars (dining). Casa del Lago serves breakfast from 7am to 11:30am and Italian dinners from 6pm to 10pm; Punta Bonita, by the sea, opens for breakfast, lunch and dinner, with its bar from 10:30am to 10pm. Aquí Me Quedo is the beach club, with La Cantina’s food truck from 11am to 5pm; La Fondita serves Mexico City street food from noon to 5pm, and Pan Dulce, the bakery, closes on Tuesdays. Zapote Bar opens from noon to midnight, and La Ceiba’s Chef’s Garden Dinner is on Wednesdays and Saturdays, for hotel guests only. Agave Azul is marked temporarily closed. Guests may also book the restaurants of the other Mayakoba hotels.
Sense, A Rosewood Spa stands apart on its own island in the jungle, with 12 treatment rooms, a hydrotherapy circuit, relaxation lounges, a yoga pavilion, a gym and cardio studio, the Kuxtal sensory garden and a temazcal led by a shaman; the 8 Wellness Suites are beside it (spa page). It is open from 8am to 8pm, and Forbes Travel Guide rated it a Five-Star Spa in 2026.
Hotel guests use the spa’s heated pool, sauna, steam room, Jacuzzi and plunge pool free of charge every day from 8am to 8pm; treatments are paid, must be booked in advance and can be cancelled up to 12 hours before (spa policies). The spa admits guests from 16. Anyone staying at one of the 4 Mayakoba hotels may book treatments here (Mayakoba’s FAQ); neither page publishes a day pass for visitors staying outside Mayakoba.
Every suite has its own heated plunge pool. The shared pools are Punta Bonita by the beach, open to families from 9am to 5pm; the Aquí Me Quedo pool at the beach club; the Casa del Lago pool beside the lagoon; the adults-only Spa Serenity pool, from 8am to 5pm; and a lap pool at the Residences fitness club (pools page).
The resort faces the Caribbean on Mayakoba’s beach, where the owners finished installing a sargassum barrier in December 2019. Guests still write about seaweed in summer: in July 2025 a guest found it strong enough to smell at the beach pool, and in July 2026 another calls it excessive but cleared every day so that guests could swim. In September 2024 and April 2025, 2 returning guests describe a beach largely washed away, with loungers moved onto the lawn (Google reviews).
The Google Hotels card lists free parking and valet parking, and reviewers on Tripadvisor mention complimentary valet; the hotel’s own pages give no parking fee. Inside Mayakoba you move by electric boat, golf cart, bicycle or on foot, all free (Mayakoba’s FAQ).
28 miles, about 45 km, and 30 to 40 minutes by car, according to the hotel’s location page. The hotel arranges chauffeured SUVs with meet-and-greet outside the terminal, at a price it does not publish; stays in the private residences at the best available rate include a return transfer, and the More Rosewood and Over the Water Romance offers include one.
Rosewood Explorers takes children from 4, once toilet-trained, with eco-tours, a cenote badge, cooking classes and movie nights; babysitting costs USD 25 an hour from 7am to midnight and USD 30 at night, 2 hours minimum (family FAQ). Cots and baby equipment are free on request. The Deluxe Overwater Lagoon Suite and the Lagoon Loft Suite are adults only; the spa’s facilities are for guests from 16, though children aged 11 to 16 can have 30-minute treatments with an adult.
Yes: cats and dogs, up to 2 per suite, for USD 150 plus 16% VAT per stay. On a lead they may go into restaurants, bars and pool areas, never onto the beaches, and they must not be left alone in the suite (hotel policy). The 2025 pet policy sets a maximum of 4.5 kg for dogs.
Yes: the event listing gives each venue’s maximum without a layout: the beach up to 550 guests, El Pueblito, Mayakoba’s village square with its white chapel, up to 500, the Casa del Lago pool deck up to 250, the Lagoon Lawn up to 200 and the Palma Real room up to 150 indoors; Aquí Me Quedo takes 200 for a reception. The hotel publishes no wedding package price.
Yes. The Festive Programme 2026 lists dinners on 31 December at Punta Bonita and Casa del Lago at MXN 4,650 per adult, food only (MXN 2,325 for children aged 5 to 12), and at La Ceiba at MXN 6,500 per adult with drinks, adults only, from 7:30pm. A cocktail reception with live entertainment starts at 7pm in La Plaza, the beach party at Aquí Me Quedo at 9pm, and fireworks follow at midnight; brunch on 1 January at Punta Bonita costs MXN 3,950 per adult.
More Rosewood: every fourth night free after 3 paid, with a one-way airport transfer. Rosewood Escapes: up to 25% off and breakfast for 2, minimum 2 nights, booked in 2026. Over the Water Romance: 3 nights minimum in 5 suite types, with breakfast, transfers and a dinner on a boat, in a cenote or on the beach. Suite Sojourn: the fifth night free in the lagoon villas. Unlimited Golf: unlimited rounds for 2 at El Camaleón.
Yes: Google reviews come in every month up to September 2026, and the price calendar read on 17 October 2026 has nights until September 2027. What changes is the restaurants: Agave Azul is marked temporarily closed, Punta Bonita reopened in March 2026 after its renovation, and the full-board plan is not sold in the festive season. The whale shark excursion runs from July to September.
Google showed 4.8/5 from 1,736 ratings on 17 October 2026, and its hotel card shows Tripadvisor at 4.8/5 from 2,708 reviews. In the latest 500 written reviews the butlers, the staff and the suites draw the warmest words; the beach and the prices of food and drink outside the rate are what guests weigh most often. Those who call it worth the money mention the arrival by boat, the plunge pools and the spa (Google reviews).
Yes: El Camaleón, Greg Norman’s 18-hole, par-72 course of 7,116 yards, lies inside the resort gates and is open 365 days a year, with the first tee time at 7am (golf page). Outside guests may book too, and the Unlimited Golf offer covers unlimited rounds for 2.
Check-in is from 3pm and check-out at noon; early arrival and late departure depend on availability, and the spa’s changing rooms are open to guests in the meantime (hotel policy).
The hotel says most suites and villas can be adapted for guests with disabilities, and it rents mobility scooters, wheelchairs and amphibious beach wheelchairs, delivered on arrival (amenities and services).
Inside Mayakoba: an eco-tour of the lagoons by electric boat with a biologist, the cenote El Burrodromo with its bats, kayaks, hydrobikes, tennis and pickleball, the dive centre for the reef and a private 55 ft yacht. On Thursdays, Fridays and Saturdays La Isla Secreta opens, an adults-only speakeasy on an island in the mangroves; from July to September the hotel organises a whale shark swim off Isla Mujeres (experiences). Further afield it suggests Tulum, Cobá, Ek Balam and Chichén Itzá (destination).
72 beachfront rooms, suites and villas, 3 pools, Mexican cooking and Guerlain spa
Rivers between the suites, 10 Casas and the Xcaret parks included in the stay, with the ferry to Isla Mujeres.
157 rooms in the reserve, 3 pools, beaches and Pacific golf
A cove you can swim in, 41 room types, private pools and Thai cooking at Talay
105 villas and Treehouses with private pools between the forest and the Pacific, spa with Temazcal
Renovated rooms by the sea and dinner at Enoteca; public-area works through June 2027.
A stone village to wander through, then Vair Spa below ground or the sea at Savelletri.
The wooden 1888 Victorian on the beach, 5 neighbourhoods to stay in and pools warm all year.
The 2005 palace on the Gulf: 114 domes, 1.3 km of beach and rooms from 55 m² up.
Overwater bungalows facing Mount Otemanu, beach villas and a private lagoon where you swim among the fish.
Marlon Brando’s atoll, 20 minutes by air from Tahiti: 35 villas with pools, the reef in front and the Tetiaroa Society’s naturalists.
Overwater villas from 144 m², a butler for each, the Lagoonarium’s Napoleon fish and a spa on an islet of its own.
This guide is written with Lumina, the marketing system for hotels.
