The indoor pool
ReFIVE has an indoor pool, sauna and steam room. It opens daily from 7 am to 9 pm; children can enter from 7 am to 2 pm.1
FIVE Zurich
I would choose FIVE for a Friday or Saturday night at The Penthouse: the rooftop lounge stays open from 5 pm to 2 am, with Zurich below. Before it, a swim and a sauna at ReFIVE. One tip: read the room name, since a Superior East Wing is 17 m² and a Luxe 46.
A week here, month by monthFor The Penthouse, I would keep Friday or Saturday; for central walks, another address. A night for 2 starts at CHF 135 on 9 January 2027, whatever the room.
The hotel websiteDoes it suit you?
5 pairs of hotels, and the guide tells you whether this one suits you.Like a regular
The room to choose
I would choose the 45 m² Luxe with Balcony for an outdoor seating area facing the Uetliberg. The Superior East Wing is 17 m²; I would compare the category before the price.
The December nights
From 9 to 15 December 2026, a night for 2 runs from CHF 144 to CHF 152, each night taken on its own; on 3 August 2027 it reaches CHF 529.
A weekday massage and lunch
I would keep a weekday for Spa and Lunch: CHF 200 per person for a 60-minute massage and 3 courses at The Vault. Indoor-pool access is included subject to availability.
The pool with children
With children, I would plan ReFIVE between 7 am and 2 pm, their access window. In summer I would also look at the 25-metre Social Pool.
What FIVE is
For 2, I would choose a Luxe Room with Balcony: 45 m², a bathtub and an outdoor seating area facing the Uetliberg. The 17 m² East Wing option is much more compact; the FIVE name alone does not tell you which room you are booking.12
For 4, I would look at the 2 connecting Luxe rooms: 106–120 m², 2 king beds and 5 balconies. The Royal also has 2 bedrooms, but adds a kitchen and dining room and measures 236–268 m².12
In the Lumina Guide
Lumina Guide 2027
We choose the hotels of this guide ourselves, one at a time: no one pays to be in it.
How we choose the hotelsOur reading, point by point
What we found reading the hotel’s own pages, one thing at a time.
Location
Uetliberg
Rooms
17–268 m²
Food and social life
The Penthouse · Cinque Studio
Wellness
ReFIVE
The 5 things that matter, as guests tell them
What do FIVE Zurich’s guests say? They write it in their reviews, even those who only came for a drink or dinner: we read every one and tell the 5 things that matter, from the location to the bill.
Location
8 in 10 guests who mention it are happy with it. Guests like the greenery around the hotel. One guest reaches the centre by train; another finds the sights farther away than expected.
Room
7 in 10 guests who mention it are happy with it. Balconies and comfortable beds earn praise. East Wing accounts also describe small rooms and awkward bathrooms; some guests report worn furnishings and ineffective air conditioning.
Staff and service
9 in 10 guests who mention it are happy with it. One guest thanks staff for handling luggage, another for resolving a booking problem. Among the critical accounts, one reports unanswered reception calls and another waits in the restaurant.
Breakfast
6 in 10 guests who mention it are happy with it. Positive accounts name salmon, cheeses and the buffet; critical ones describe limited choice, cold food or juice running out.
Price
Several guests find the price high for small rooms, especially in the East Wing; satisfied guests feel the room, spa or overall experience justify the cost.
How we count
| What | Guests’ score | Guests who mention it | Happy |
|---|---|---|---|
| Location | 7.8 | 69 | 81% |
| Room | 6.6 | 125 | 69% |
| Staff and service | 8.3 | 443 | 85% |
| Breakfast | 6.4 | 28 | 61% |
| Price | – | 39 | 33% |
500 guests said so on Google, from 7 March 2026 to 19 October 2026. The other hotels are the ones weighed for a stay in Zurich: for each we read its latest 500 Google reviews with text, or all of them where there are fewer, as of 19 October 2026. The score is the average of what they say, from 0 if they speak of it very badly to 10 if they speak of it very well. Where only a few mention something, the score stays close to the guide’s average: a handful of voices does not make a reputation.
The hotels we weigh it against in Zurich:
Price: for 2, the night of 24 January 2027, from 133 CHF on Google Hotels on 19 October 2026.
What a night costs, period by period
From 6 January to 2 May 2027, individual nights for 2 range from CHF 133 to CHF 197. I would start with winter: each night of 8–10 January, searched alone, costs CHF 135–137, with no room category identified.
| Period | CHF per night |
|---|---|
| 20 October 2026 to 5 January 2027 | 144–358 |
| 6 January to 2 May 2027 | 133–197 |
| 3 May to 31 July 2027 | 181–281 |
| 1 August to 30 August 2027 | 503–529 |
CHF 133 on 24 January 2027 is an isolated low night; the “from CHF 135” comes from 3 nights in a row, 8–10 January. Each figure is the lowest price for 2 adults of one night taken alone, whatever the room. The calendar runs to 30 August 2027.
FIVE or Renaissance Zurich Tower
For 23–29 November 2026, the lowest night for 2 adults is CHF 144 at FIVE and CHF 200 at Renaissance Zurich Tower, each night taken alone. I would choose FIVE for ReFIVE’s indoor pool and, on Friday or Saturday, The Penthouse lounge; Renaissance for Zurich West and its 15th-floor sauna.
| Hotel | A night, from |
|---|---|
| FIVE Zurich | 144 CHF |
| Renaissance Zurich Tower | 200 CHF |
The lowest price for 2 adults of a single night taken alone, between 23 and 29 November 2026, whatever the room.
FIVE Zurich up close
From the lobby to The Penthouse roof, then breakfast, The Social Pool and the ReFIVE pool.
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ReFIVE before the evening
Good to know before you book
The outdoor Social Pool is 25 metres long, with a bar and jacuzzi.1
The Penthouse serves Japanese food with views over Zurich. The lounge opens on Friday and Saturday, 5 pm–2 am; the club opens for dedicated events. For Italian dinner, Cinque Studio opens daily from 6 pm to 10.30 pm. I would choose the date before planning the stay around the rooftop.123
Rooms, suites and connecting layouts
Getting to FIVE
| Address | Döltschiweg 234, 8055 Zürich |
|---|---|
| Check-in | From 3 pm |
| Check-out | By noon |
| Parking | CHF 10 per 3 hours · CHF 30 per day |
FIVE on the Uetliberg
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Recommended for you
A day at FIVE
In the morning
Weights and treadmills
I would use the TechnoGym treadmills and weights, then step outside to the outdoor workout area.
Before 2 pm
ReFIVE with children
With children, I would keep the indoor pool for 7 am–2 pm, their access hours at ReFIVE.
Weekday lunch
Spa and Lunch
On a weekday, I would book Spa and Lunch: a 60-minute massage, 3 courses at The Vault and indoor-pool access subject to availability, for CHF 200 per person.
In summer
The outdoor 25 metres
I would keep a summer day for the Social Pool: 25 metres outdoors, a bar and jacuzzi, open from 12 noon to 7 pm.
Friday or Saturday evening
An evening at The Penthouse
On Friday or Saturday, I would go up to The Penthouse for Japanese food and Zurich views. The lounge opens 5 pm–2 am; for the club, I would choose an event from the programme first.
FIVE Zurich reviews
Guest voices
GoogleThe balcony over Zurich
Travelling with her mother, she praises the balcony over Zurich, the beds and breakfast, and describes dinner at The Penthouse and evenings in the spa.
Google · 2026-09-26Read the review
GoogleGetting to the East Wing
Describes carrying luggage to the separate building, an awkward bathroom and the sauna already switched off before the published closing time.
Google · 2026-09-09Read the review
GoogleBreakfast after 4 nights
After 4 nights, praises the spa and breakfast salmon, cheeses and juices. Finds the room spacious but notes minor scratches and marks.
Google · 2026-10-12Read the review
GoogleA complaint and a refund
The stay disappoints over the room and a promised upgrade. In the updated 3-star review, the guest also reports management’s apology and a 1-night refund for both rooms.
Google · 2026-08-06Read the review
GoogleThe distance from the centre
Likes the room, breakfast and staff, but finds the sights farther away than expected and wants more information about transport.
Google · 2026-07-27Read the review
Before booking
Is the East Wing a separate hotel?
This is one complex with 149 rooms and suites: 45 suites, 42 lifestyle rooms and 62 East Wing rooms, already included in that total. HotellerieSuisse classifies the main hotel as 5-star Superior and the East Wing as 5-star. A 140-metre tunnel links the 2 buildings.1234567
Where is FIVE, and is it quiet?
Döltschiweg 234, 8055 Zürich, on the Uetliberg plateau above the city.1 On Google, 11 guests call the hotel quiet or peaceful; the 4 who mention noise point to the summer pool, a restaurant, children at dinner and an air-conditioning unit at night.1
Is FIVE open all year?
Yes: every night from 20 October 2026 to 30 August 2027 is on sale.1 Only the outdoor Social Pool is seasonal; it reopened on 8 May 2026.1
How different are East Wing and Luxe rooms?
The Superior East Wing is 17 m² with a king bed, for up to 2. A Luxe is 46 m² with a bathtub and shower, for up to 3; the Luxe with Balcony is 45 m². Sizes change a lot from one category to the next, so I would book by the full category name.123
What does the Superior East Wing offer?
The Superior East Wing is 17 m² for a maximum of 2 people. It has a 180 × 200 cm king bed and games-room access.1
When can children use the spa?
ReFIVE opens daily from 7 am to 9 pm; children can enter from 7 am to 2 pm.1
How are the 2 connecting Luxe rooms arranged?
The 2 connecting Luxe rooms offer 106–120 m², 2 king beds and 5 balconies, with a limit of 6 people including visitors. Extra beds cost CHF 100 per bed per night on request and do not raise the category’s occupancy limit.12
How is the 4-bedroom accommodation arranged?
4 bedrooms and 4 bathrooms, 183–211 m² and 5 balconies. The limit is 8 people, including visitors.12
Is parking free?
Parking costs CHF 10 per 3 hours or CHF 30 a day. The valet is free for restaurant, bar and club guests; the space itself is still charged.1
Is breakfast included?
Bed and Breakfast rates include it; Room Only guests pay separately.1
What are check-in and check-out times?
Check-in is from 3 pm and check-out is by noon. Early check-in and late check-out depend on availability.1
What security deposit is required?
A credit-card preauthorisation or a cash deposit of CHF 100 per room per night covers extras.1
What is the pet fee?
CHF 40 per pet per night.1
Is an airport transfer included?
Airport transfers are arranged in advance.1
What does a night cost?
Google Hotels, read on 19 October 2026 for 2 adults, shows CHF 253 for 16 November 2026, CHF 147 for 14 December 2026 and CHF 158 for 12 January 2027. Each figure is the lowest price for that night taken alone, whatever the room.1
Can you hold a wedding or a private event at FIVE?
Yes. With its 2 rooms joined, the Ballroom seats 152 at a banquet or takes 200 standing; the 800 m² garden seats 160 and takes 350 standing, as does the Social Pool.1 For a sense of cost: on New Year’s Eve 2026 the Ballroom buffet with a welcome drink is CHF 249 per adult.1
What happens on New Year’s Eve 2026?
On 31 December 2026 there are 3 dinners. The Ballroom gala starts at 7 pm: a buffet with live carving stations, a welcome drink and live entertainment, CHF 249 per adult and CHF 125 for children aged 5–12.1 Cinque Studio serves a 4-course Italian menu with a welcome drink from 7 pm, CHF 260 per adult or CHF 240 booked early, with the city’s fireworks from its terrace.1 The Vault opens at 8 pm with a minimum spend of CHF 100 per person.1 After midnight, all 3 include The Penthouse party. I would choose Cinque Studio, for the fireworks.
Which suite has a separate living room?
The Master Suite with Balcony is 70 m² for up to 3, with a separate living room, guest bathroom and 2 balconies. The Come Play Suite is 78 m² for 3, also with a separate living room and 2 balconies.12
Which accommodation has a kitchen?
The Royal Suite has an equipped kitchen, dining room, 2 en-suite bedrooms and 8 balconies. It measures 236–268 m², for up to 6 people including visitors.12
Which category would I start with for a balcony?
For 2 people, I would start with the Luxe with Balcony: 45 m², a furnished balcony and Uetliberg views. The Junior Suite offers 51 m² and 2 balconies, with city or mountain views. Both sleep up to 3.12
What is in the gym?
The Gym has TechnoGym equipment, treadmills, bikes with screens, weights and jump ropes, plus an outdoor workout area.1
What does Spa and Lunch include?
The CHF 200-per-person package pairs a 60-minute massage with a 3-course lunch at The Vault, Monday–Friday, with the indoor pool and loungers subject to availability.1
Still choosing?
Storchen Zürich
I would choose the Panorama Corner Room at Storchen: 35 m², with the bed beside the corner windows. Step outside onto the Limmat, in the middle of the Old Town.
Alden Splügenschloss Zürich
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The Dolder Grand
Curhaus towers above Zurich, art in the corridors and warm water facing the city.
Baur au Lac
A park between city and lake, Le Hall under glass and Zurich just beyond the trees.
Park Hyatt Zurich
Classic rooms from 36 m² and new Deluxe categories; a redesigned Lobby Lounge between the financial quarter and lake, with refurbishment continuing.
Widder Hotel
9 medieval houses, 49 individual rooms
Mandarin Oriental Savoy, Zurich
Paradeplatz below the windows, tea by the fire
Hotel Schweizerhof Zürich
The station opposite, breakfast already included
Renaissance Zurich Tower Hotel
Upper-floor Zurich West, from 30 m²
Zurich Marriott Hotel
On the Limmat, with Thai food and a view to choose
Alex Lake Zürich
A lakeside balcony in Thalwil
La Réserve Eden au Lac Zurich
At La Réserve Eden au Lac Zurich I would head up to La Muña: beneath the dome, among exposed beams and lanterns, dinner brings Japan and Peru together.