Common questions about Lumina
Learn what Lumina helps you do, how to review its work and where to find help.
Lumina helps hotel teams understand their guests and create marketing from the hotel’s own information. These answers explain the everyday decisions: where to start, what to review and how to use the finished work.
Common questions
What does Lumina help a hotel team do?
It brings hotel research, campaign planning and content creation into one workspace. You can understand what guests value, choose a message and develop the articles, emails, social posts and ads that communicate it.
Do I have to be technical to use it?
No. You work with questions, briefs, drafts and the hotel information in your workspace. Start with one task and review the result before using it.
Does Lumina replace our hotel knowledge?
The hotel’s information and your judgement remain important. Keep facts current, explain what you want and check the draft. Lumina helps you work with that information.
Can I read these guides in my own assistant?
Use Copy page for the article text. The menu can prepare a copy for Claude, ChatGPT, Lumina or another assistant. You choose where to paste it; copying does not send your hotel data anywhere.