Continue work that stopped
Find an interrupted draft, understand the available retry and keep working.
If a draft stops before it finishes, open the item and read its message. Lumina shows recovery actions according to the work and information it has saved.
In Lumina Open the item from Inbox or Library.
On this page
Find out what happened
Open the interrupted item from Inbox or Library. Check its title and content type, then read the explanation on the result screen. Keep the message when asking for help; it is more useful than “it failed”.
Use the recovery action
| Item | What it means |
|---|---|
| Retry saved brief | The approved brief is available. Use it to try creating the draft again. |
| Retry ad | The ad’s concept and creative angle can be used for another attempt. |
| Open campaign | Return to the campaign when that is where the work needs to continue. |
| No retry available | A reusable brief may not have been saved. Return to the creation tool and start a new draft. |
Stop a task you no longer need
Use Stop when the creation screen offers it. A stopped task is not a finished asset. Open the saved item to see what can be recovered before starting another one.
If a saved piece will not open
Return to Library and open the item again. Check that you are in the correct property and still have access to it. If the problem continues, contact your Lumina contact with the item’s title and the message shown on screen.
Common questions
Will Retry saved brief change the instructions?
It retries the saved approved brief. To change the instructions, return to the creation workflow and review the plan before creating again.
Why is there no retry button?
Recovery depends on what was saved. Some interrupted tasks do not have a reusable brief or supported retry action.